The Company
Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
RCGH Consulting (Retail, Consumer Goods & Hospitality)
Cognizant’s RCGH Consulting unit is seeking talented consultants with extensive domain experience coupled with consultative experience of executing large scale business change and IT solutions in the RCGH industries. The role provides an opportunity to join a rapidly growing, high energy and entrepreneurial team working with leading UK brand names.
About the role - Description
Responsibilities:
Work with Business SMEs in validating and prioritisation of New Business Initiatives, Business requests and Enhancement requests
Improving processes across the business by identifying and implementing industry best practices
Work closely with Business users for elicitation, definition, and approval of business requirements
Exhibit strong stakeholder management skills and experience in running successful workshops
Lead discovery workshops with business stakeholders to define project requirements
Ideating and conceptualisation of business pain points and translating them into requirements
Map end-to-end customer journeys and business processes, developing business domain models and associated documentation
Carry out and document business process modelling, process flow modelling, data flow modelling and stakeholder analysis
Creating business requirements documents including non-functional requirements
Creation of process maps (L1 - L4) and undertaking gap analysis
Support internal and external delivery teams with project planning, functional and non-functional requirements, testing, reporting, implementation, and post-implementation activities
Develop and facilitate user acceptance test (UAT) cases as required
Support end users in adopting functional changes (e.g. training, documentation, implementation support)
Draw conclusions from the market/industry trends, client issues and support go to market initiatives for Cognizant
Contribute to research, design and writing of articles/whitepapers and participate as a team member in collateral development
Lead/Support business development activities in the form of gathering best practices for RFI/RFP responses and writing proposals, developing service offerings, training and knowledge management
Desired Skills:
Domain expertise in Retail or Consumer Goods industry - a wide spectrum of understanding and good functional knowledge in Retail & Consumer Goods Domains and in-depth knowledge
Proven experience in the roles of Senior BA / Product Owner in digital transformation projects within Retail & Consumer Goods companies – working in the likes of Digital Marketing (Personalisatoin, content management, campaign management), CRM, Pricing and Loyalty Management teams
Strong experience in requirements gathering and business analysis on medium/large scale projects
Knowledge of requirements capture methods and techniques, business systems and analysis, front end process, software development lifecycles and associated processes
Proficient in the use of requirements capturing methodology toolsets
Strong quantitative and analytical skills
Experience of working within a structured project environment
Experience of working to time, cost and quality objectives
Experience and confidence in report writing techniques, facilitating workshops and delivering presentations to senior managers
Flexible to travel across EU work across time zones
Nice to have
Agile Business Analysis Professional Level Certificate (BCS Advanced International Diploma in Business Analysis)
Experience of agile ways of working (Safe, SCRUM)
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
