Job Summary
Calypso Business Analyst and Business Systems Analyst - Strong analytical and problem solving skills including data analysis experience supporting trading risk or capital markets technology platforms particularly Calypso experience in Back office and Middle office modules
Responsibilities
- Drive detailed requirement elicitation by engaging business stakeholders operations teams and technology partners to clarify objectives and define precise functional outcomes for content management solutions within the ISG environment.
- Translate business needs into structured functional specifications and user stories that can be easily understood and implemented by engineering teams while reducing ambiguity and rework across the delivery lifecycle.
- Coordinate end to end content management workflows by designing metadata models access rules and lifecycle policies that support efficient search retrieval and compliant retention of business information.
- Collaborate with architects and developers to validate that functional designs for content management platforms align with enterprise standards non functional expectations and integration constraints across connected systems.
- Perform process analysis for cards and payments operations where relevant by mapping current journeys identifying pain points and recommending content centric improvements that shorten cycle times and reduce manual effort.
- Create comprehensive functional test scenarios and acceptance criteria then support system testing user acceptance testing and defect triage to ensure delivered capabilities match agreed requirements and quality expectations.
- Prepare clear functional documentation including process flows configuration notes and traceability matrices that help maintain system knowledge support audits and enable smoother onboarding for new team members.
- Facilitate workshops walkthroughs and demonstrations in a hybrid setting using collaboration tools so that geographically distributed stakeholders gain a shared understanding of proposed solutions and delivery progress.
- Monitor production usage patterns and user feedback for content management features then propose incremental enhancements that improve usability governance and alignment with evolving regulatory expectations.
- Advise business partners on how to leverage existing ISG content platforms and business analysis practices to streamline document heavy processes and reduce operational risk in cards and payments contexts.
- Coordinate closely with project managers to estimate functional effort track deliverables manage requirement changes and report status ensuring that milestones are met within agreed scope and timelines.
- Support incident analysis by reviewing functional behavior replicating reported issues and collaborating with support teams to define root cause and recommend corrective changes that stabilize critical services.
- Champion continuous improvement by reflecting on completed initiatives collecting lessons learned and suggesting enhancements to requirement practices documentation standards and stakeholder engagement approaches.
Qualifications
- Demonstrate strong experience as a business analyst with six to eight years in functional roles including proven capability in requirement gathering process modeling and collaboration with technical delivery teams.
- Show deep understanding of content management principles such as document lifecycle access control metadata strategy and regulatory compliant retention in large enterprise environments.
- Apply familiarity with cards and payments domain concepts including transaction flows and dispute handling to design functional solutions that reflect real operational constraints and customer expectations.
- Communicate complex functional concepts in clear business language both in person and through remote collaboration tools enabling diverse stakeholders to make informed decisions quickly.
- Use structured analysis techniques such as use case definition and process mapping to decompose ambiguous business problems into actionable functional components for implementation.
- Handle work effectively in a hybrid model by managing time maintaining proactive communication and ensuring that critical workshops testing cycles and sign offs remain on track without on site dependency.
- Adapt to changing priorities by rebalancing requirement backlogs clarifying impact with stakeholders and preserving traceability so that scope adjustments do not compromise solution integrity.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
