Job Summary
Calypso Business Analyst and Business Systems Analyst - Strong analytical and problem solving skills including data analysis experience supporting trading risk or capital markets technology platforms particularly Calypso experience in Back office and Middle office modules
Responsibilities
- Drive detailed requirement elicitation by engaging business stakeholders operations teams and technology partners to clarify objectives and define precise functional outcomes for content management solutions within the ISG environment.
- Translate business needs into structured functional specifications and user stories that can be easily understood and implemented by engineering teams while reducing ambiguity and rework across the delivery lifecycle.
- Coordinate end to end content management workflows by designing metadata models access rules and lifecycle policies that support efficient search retrieval and compliant retention of business information.
- Collaborate with architects and developers to validate that functional designs for content management platforms align with enterprise standards non functional expectations and integration constraints across connected systems.
- Perform process analysis for cards and payments operations where relevant by mapping current journeys identifying pain points and recommending content centric improvements that shorten cycle times and reduce manual effort.
- Create comprehensive functional test scenarios and acceptance criteria then support system testing user acceptance testing and defect triage to ensure delivered capabilities match agreed requirements and quality expectations.
- Prepare clear functional documentation including process flows configuration notes and traceability matrices that help maintain system knowledge support audits and enable smoother onboarding for new team members.
- Facilitate workshops walkthroughs and demonstrations in a hybrid setting using collaboration tools so that geographically distributed stakeholders gain a shared understanding of proposed solutions and delivery progress.
- Monitor production usage patterns and user feedback for content management features then propose incremental enhancements that improve usability governance and alignment with evolving regulatory expectations.
- Advise business partners on how to leverage existing ISG content platforms and business analysis practices to streamline document heavy processes and reduce operational risk in cards and payments contexts.
- Coordinate closely with project managers to estimate functional effort track deliverables manage requirement changes and report status ensuring that milestones are met within agreed scope and timelines.
- Support incident analysis by reviewing functional behavior replicating reported issues and collaborating with support teams to define root cause and recommend corrective changes that stabilize critical services.
- Champion continuous improvement by reflecting on completed initiatives collecting lessons learned and suggesting enhancements to requirement practices documentation standards and stakeholder engagement approaches.
Qualifications
- Demonstrate strong experience as a business analyst with six to eight years in functional roles including proven capability in requirement gathering process modeling and collaboration with technical delivery teams.
- Show deep understanding of content management principles such as document lifecycle access control metadata strategy and regulatory compliant retention in large enterprise environments.
- Apply familiarity with cards and payments domain concepts including transaction flows and dispute handling to design functional solutions that reflect real operational constraints and customer expectations.
- Communicate complex functional concepts in clear business language both in person and through remote collaboration tools enabling diverse stakeholders to make informed decisions quickly.
- Use structured analysis techniques such as use case definition and process mapping to decompose ambiguous business problems into actionable functional components for implementation.
- Handle work effectively in a hybrid model by managing time maintaining proactive communication and ensuring that critical workshops testing cycles and sign offs remain on track without on site dependency.
- Adapt to changing priorities by rebalancing requirement backlogs clarifying impact with stakeholders and preserving traceability so that scope adjustments do not compromise solution integrity.
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations sur la rémunération sont exactes à la date de publication. Cognizant se réserve le droit de modifier ces informations à tout moment, conformément aux lois applicables.
Les exigences linguistiques varient selon les postes, mais nous demandons à tous les candidats d’avoir une connaissance de base de l’anglais afin de faciliter les communications internes à l’échelle de l’entreprise. Pour les postes basés au Québec, une maîtrise de l’anglais est requise puisque vous fournirez des services et collaborerez avec des parties prenantes situées hors de la province, qui ne parlent pas nécessairement le français.
Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, de l'information génétique, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée telle que décrite par les lois fédérales, provinciales ou locales.
Si vous avez un handicap qui nécessite un aménagement raisonnable pour rechercher une offre d'emploi ou poser une candidature, envoyiez un courriel à [email protected] avec votre demande et vos coordonnées.
