Job Title: Planisware Enterprise Administrator / Production Support Engineer
Location: PAN India
Level of Hire: Analyst (A)
Total Experience Required: 3+ Years
Primary Skill Set
Planisware Enterprise (PPM)
- Planisware Configuration & Administration
- Planisware Scripting (Formula Language)
- Workflow Configuration
- Incident Management & Production Support
- SQL Queries & Database Analysis
Required Skills & Experience
Planisware Enterprise Administration & Production Support
- Minimum 3+ years of hands-on experience in Planisware Enterprise (PPM).
- Strong expertise in Planisware administration, configuration, and production support.
- Experience in troubleshooting incidents, defect analysis, and issue resolution.
SQL Queries & Database Analysis
- Minimum 1+ year of experience.
- Ability to write complex SQL queries and perform database analysis.
- Experience in data validation, troubleshooting, and reporting support.
Power BI
- Minimum 1+ year of experience.
- Ability to create dashboards, reports, and data visualizations.
- Experience in integrating data from multiple sources.
ServiceNow
- Strong working knowledge with a skill rating of 4/5 or above.
- Experience in incident, problem, and change management processes.
JavaScript, HTML, CSS
- Working knowledge of front-end technologies.
- Ability to understand and support UI customizations.
C# / .NET
- Good understanding of C#/.NET concepts.
- Ability to support integrations, automation, and application troubleshooting.
Key Responsibilities
- Administer and support Planisware Enterprise platform.
- Configure workflows, business rules, and system settings.
- Develop and maintain Planisware Formula Language scripts.
- Provide L2/L3 production support and incident management.
- Analyze application and database issues using SQL.
- Create and maintain Power BI reports and dashboards.
- Manage tickets and service requests through ServiceNow.
- Collaborate with cross-functional teams for enhancements and issue resolution.
- Support integrations and custom developments involving .NET technologies.
Preferred Qualifications
- Experience in Project Portfolio Management (PPM) tools.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to work in a fast-paced production support environment.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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