Key Responsibilities
· Own end-to-end governance and execution oversight across multiple programs, ensuring alignment with organizational strategy, business priorities, and delivery commitments.
· Develop and maintain integrated program roadmaps, milestones, dependencies, risks, issues, and decision logs across all assigned programs.
· Partner with project managers, delivery leads, product owners, technology teams, operations teams, and business stakeholders to drive coordinated execution.
· Establish and manage program governance forums, including steering committees, leadership reviews, status reporting, and escalation mechanisms.
· Monitor program performance against scope, schedule, cost, quality, benefits, and key performance indicators.
· Identify cross-program dependencies, delivery risks, resource constraints, and blockers; drive mitigation plans and timely escalations.
· Ensure consistent standards for planning, reporting, risk management, change management, and delivery assurance across programs.
· Manage stakeholder communication by providing clear executive updates, dashboards, summaries, and decision points.
· Support budgeting, forecasting, resource planning, vendor coordination, and financial tracking where applicable.
· Drive continuous improvement by identifying process gaps, improving delivery predictability, and promoting best practices across teams.
Required Experience and Qualifications
· Bachelor’s degree in Business, Technology, Engineering, Management, or a related field; MBA or equivalent advanced qualification preferred.
· 10+ years of overall experience with significant exposure to program management, project delivery, consulting, technology delivery, or business transformation.
· Proven experience managing multiple programs or large-scale initiatives involving cross-functional and geographically distributed teams.
· Strong understanding of project and program management methodologies, including Agile, Scrum, Waterfall, hybrid delivery models, and governance frameworks.
· Experience in managing executive stakeholders, client relationships, delivery reviews, and complex escalations.
· PMP, PgMP, PMI-ACP, SAFe, Scrum Master, or equivalent certification preferred.
Key Skills and Competencies
· Strategic planning and execution discipline
· Strong leadership and cross-functional team coordination
· Executive communication and stakeholder management
· Risk, issue, dependency, and escalation management
· Program governance, reporting, and delivery assurance
· Financial, resource, and capacity planning awareness
· Problem-solving, decision-making, and conflict resolution
· Ability to manage ambiguity and drive outcomes in complex environments
· Proficiency with tools such as Microsoft Project, Jira, Azure DevOps, Smartsheet, Power BI, Excel, PowerPoint, and collaboration platforms
Success Measures
· Programs are delivered in alignment with approved scope, timelines, quality standards, and business objectives.
· Risks, issues, and dependencies are proactively identified, governed, and resolved with minimal business disruption.
· Stakeholders have clear visibility into program progress, decisions, escalations, and outcomes.
· Delivery teams operate with consistent governance, accountability, and execution discipline.
· Program outcomes contribute measurable value to business performance, customer satisfaction, operational efficiency, or transformation goals.
Preferred Attributes
· Ability to influence without direct authority across matrixed organizations.
· Strong business acumen with the ability to connect delivery execution to strategic outcomes.
· Comfort working with senior leadership, client stakeholders, and distributed delivery teams.
· High attention to detail while maintaining a broad view of program-level priorities and risks.
· Continuous improvement mindset with a focus on delivery excellence and operational maturity.
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关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
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