Key Responsibilities
· Own end-to-end governance and execution oversight across multiple programs, ensuring alignment with organizational strategy, business priorities, and delivery commitments.
· Develop and maintain integrated program roadmaps, milestones, dependencies, risks, issues, and decision logs across all assigned programs.
· Partner with project managers, delivery leads, product owners, technology teams, operations teams, and business stakeholders to drive coordinated execution.
· Establish and manage program governance forums, including steering committees, leadership reviews, status reporting, and escalation mechanisms.
· Monitor program performance against scope, schedule, cost, quality, benefits, and key performance indicators.
· Identify cross-program dependencies, delivery risks, resource constraints, and blockers; drive mitigation plans and timely escalations.
· Ensure consistent standards for planning, reporting, risk management, change management, and delivery assurance across programs.
· Manage stakeholder communication by providing clear executive updates, dashboards, summaries, and decision points.
· Support budgeting, forecasting, resource planning, vendor coordination, and financial tracking where applicable.
· Drive continuous improvement by identifying process gaps, improving delivery predictability, and promoting best practices across teams.
Required Experience and Qualifications
· Bachelor’s degree in Business, Technology, Engineering, Management, or a related field; MBA or equivalent advanced qualification preferred.
· 10+ years of overall experience with significant exposure to program management, project delivery, consulting, technology delivery, or business transformation.
· Proven experience managing multiple programs or large-scale initiatives involving cross-functional and geographically distributed teams.
· Strong understanding of project and program management methodologies, including Agile, Scrum, Waterfall, hybrid delivery models, and governance frameworks.
· Experience in managing executive stakeholders, client relationships, delivery reviews, and complex escalations.
· PMP, PgMP, PMI-ACP, SAFe, Scrum Master, or equivalent certification preferred.
Key Skills and Competencies
· Strategic planning and execution discipline
· Strong leadership and cross-functional team coordination
· Executive communication and stakeholder management
· Risk, issue, dependency, and escalation management
· Program governance, reporting, and delivery assurance
· Financial, resource, and capacity planning awareness
· Problem-solving, decision-making, and conflict resolution
· Ability to manage ambiguity and drive outcomes in complex environments
· Proficiency with tools such as Microsoft Project, Jira, Azure DevOps, Smartsheet, Power BI, Excel, PowerPoint, and collaboration platforms
Success Measures
· Programs are delivered in alignment with approved scope, timelines, quality standards, and business objectives.
· Risks, issues, and dependencies are proactively identified, governed, and resolved with minimal business disruption.
· Stakeholders have clear visibility into program progress, decisions, escalations, and outcomes.
· Delivery teams operate with consistent governance, accountability, and execution discipline.
· Program outcomes contribute measurable value to business performance, customer satisfaction, operational efficiency, or transformation goals.
Preferred Attributes
· Ability to influence without direct authority across matrixed organizations.
· Strong business acumen with the ability to connect delivery execution to strategic outcomes.
· Comfort working with senior leadership, client stakeholders, and distributed delivery teams.
· High attention to detail while maintaining a broad view of program-level priorities and risks.
· Continuous improvement mindset with a focus on delivery excellence and operational maturity.
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À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations sur la rémunération sont exactes à la date de publication. Cognizant se réserve le droit de modifier ces informations à tout moment, conformément aux lois applicables.
Les exigences linguistiques varient selon les postes, mais nous demandons à tous les candidats d’avoir une connaissance de base de l’anglais afin de faciliter les communications internes à l’échelle de l’entreprise. Pour les postes basés au Québec, une maîtrise de l’anglais est requise puisque vous fournirez des services et collaborerez avec des parties prenantes situées hors de la province, qui ne parlent pas nécessairement le français.
Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, de l'information génétique, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée telle que décrite par les lois fédérales, provinciales ou locales.
Si vous avez un handicap qui nécessite un aménagement raisonnable pour rechercher une offre d'emploi ou poser une candidature, envoyiez un courriel à [email protected] avec votre demande et vos coordonnées.
