We’re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Field Services Audio Visual Technician
Torre Jose Cuervo (No. 800 Calle Guillermo Gonzalez Camarena)
Job Summary
The Field Services Audio Visual Technician provides onsite technical support for
conference room technologies, collaboration platforms, audio visual systems, end-user
devices, and workplace technology infrastructure. This role is responsible for the
installation, configuration, troubleshooting, maintenance, and operational support of
audio visual equipment. The technician ensures reliable technology performance, delivers
excellent customer service, and minimizes disruption to business operations.
Experience : 4 to 8 years
Key Responsibilities
· Audio Visual & Collaboration Support
· Support and maintain audio visual conferencing systems, telepresence solutions,
· meeting room panels, and collaboration technologies.
· Troubleshoot and resolve audio, video, display, microphone, camera, and
· connectivity issues.
· Provide break-fix support for conference room equipment and integrated AV
· systems.
· Test video conferencing rooms before scheduled meetings, executive presentations,
· and business events.
· Configure and support Microsoft Teams Rooms and other collaboration platforms.
· Provide technical support for live events, executive presentations, town halls, and
· hybrid meetings.
· Coordinate with vendors and third-party service providers for escalations,
· equipment repairs, and replacements.
· Troubleshooting knowledge on network related issues
· Experience working on Crestron, Cisco, Poly gears and able to troubleshoot device
· functions
· Provide onsite support for local infrastructure, network equipment, and workplace
· technology devices.
· Maintain accurate records of incidents, service requests, equipment changes, and
· completed activities.
· Follow established service procedures, security requirements, safety standards,
· and agreed service-level timelines.
Skills & Experience
· Hands-on experience supporting audio visual systems, conference rooms, and
· workplace technologies.
· Strong knowledge of Microsoft Teams Rooms, video conferencing platforms,
· cameras, microphones, displays, and control panels.
· Experience troubleshooting computers, operating systems, software applications,
· and peripheral devices.
· Strong problem-solving, communication, customer service, and coordination skills.
· Ability to support business events and quickly resolve technical issues with minimal
· operational disruption.
· Ability to work independently and collaborate effectively with users, internal teams,
· vendors, and service providers.
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
Igualdad de Empleo y Política de Acción Afirmativa:
Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.
At Cognizant we believe than our culture make us stronger!
Join us now!
#BeCognizant #IntuitionEngineered
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
