We’re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Field Services Audio Visual Technician
Torre Jose Cuervo (No. 800 Calle Guillermo Gonzalez Camarena)
Job Summary
The Field Services Audio Visual Technician provides onsite technical support for
conference room technologies, collaboration platforms, audio visual systems, end-user
devices, and workplace technology infrastructure. This role is responsible for the
installation, configuration, troubleshooting, maintenance, and operational support of
audio visual equipment. The technician ensures reliable technology performance, delivers
excellent customer service, and minimizes disruption to business operations.
Experience : 4 to 8 years
Key Responsibilities
· Audio Visual & Collaboration Support
· Support and maintain audio visual conferencing systems, telepresence solutions,
· meeting room panels, and collaboration technologies.
· Troubleshoot and resolve audio, video, display, microphone, camera, and
· connectivity issues.
· Provide break-fix support for conference room equipment and integrated AV
· systems.
· Test video conferencing rooms before scheduled meetings, executive presentations,
· and business events.
· Configure and support Microsoft Teams Rooms and other collaboration platforms.
· Provide technical support for live events, executive presentations, town halls, and
· hybrid meetings.
· Coordinate with vendors and third-party service providers for escalations,
· equipment repairs, and replacements.
· Troubleshooting knowledge on network related issues
· Experience working on Crestron, Cisco, Poly gears and able to troubleshoot device
· functions
· Provide onsite support for local infrastructure, network equipment, and workplace
· technology devices.
· Maintain accurate records of incidents, service requests, equipment changes, and
· completed activities.
· Follow established service procedures, security requirements, safety standards,
· and agreed service-level timelines.
Skills & Experience
· Hands-on experience supporting audio visual systems, conference rooms, and
· workplace technologies.
· Strong knowledge of Microsoft Teams Rooms, video conferencing platforms,
· cameras, microphones, displays, and control panels.
· Experience troubleshooting computers, operating systems, software applications,
· and peripheral devices.
· Strong problem-solving, communication, customer service, and coordination skills.
· Ability to support business events and quickly resolve technical issues with minimal
· operational disruption.
· Ability to work independently and collaborate effectively with users, internal teams,
· vendors, and service providers.
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
Igualdad de Empleo y Política de Acción Afirmativa:
Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.
At Cognizant we believe than our culture make us stronger!
Join us now!
#BeCognizant #IntuitionEngineered
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
