We’re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Field Services Audio Visual Technician
Torre Jose Cuervo (No. 800 Calle Guillermo Gonzalez Camarena)
Job Summary
The Field Services Audio Visual Technician provides onsite technical support for
conference room technologies, collaboration platforms, audio visual systems, end-user
devices, and workplace technology infrastructure. This role is responsible for the
installation, configuration, troubleshooting, maintenance, and operational support of
audio visual equipment. The technician ensures reliable technology performance, delivers
excellent customer service, and minimizes disruption to business operations.
Experience : 4 to 8 years
Key Responsibilities
· Audio Visual & Collaboration Support
· Support and maintain audio visual conferencing systems, telepresence solutions,
· meeting room panels, and collaboration technologies.
· Troubleshoot and resolve audio, video, display, microphone, camera, and
· connectivity issues.
· Provide break-fix support for conference room equipment and integrated AV
· systems.
· Test video conferencing rooms before scheduled meetings, executive presentations,
· and business events.
· Configure and support Microsoft Teams Rooms and other collaboration platforms.
· Provide technical support for live events, executive presentations, town halls, and
· hybrid meetings.
· Coordinate with vendors and third-party service providers for escalations,
· equipment repairs, and replacements.
· Troubleshooting knowledge on network related issues
· Experience working on Crestron, Cisco, Poly gears and able to troubleshoot device
· functions
· Provide onsite support for local infrastructure, network equipment, and workplace
· technology devices.
· Maintain accurate records of incidents, service requests, equipment changes, and
· completed activities.
· Follow established service procedures, security requirements, safety standards,
· and agreed service-level timelines.
Skills & Experience
· Hands-on experience supporting audio visual systems, conference rooms, and
· workplace technologies.
· Strong knowledge of Microsoft Teams Rooms, video conferencing platforms,
· cameras, microphones, displays, and control panels.
· Experience troubleshooting computers, operating systems, software applications,
· and peripheral devices.
· Strong problem-solving, communication, customer service, and coordination skills.
· Ability to support business events and quickly resolve technical issues with minimal
· operational disruption.
· Ability to work independently and collaborate effectively with users, internal teams,
· vendors, and service providers.
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
Igualdad de Empleo y Política de Acción Afirmativa:
Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.
At Cognizant we believe than our culture make us stronger!
Join us now!
#BeCognizant #IntuitionEngineered
Over Cognizant
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbare resultaten en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op cognizant.ai of @cognizant.
Aanvullende arbeidsinformatie
De informatie over de beloning is correct op de datum van deze vacature. Cognizant behoudt zich het recht voor om deze informatie op elk moment te wijzigen, met inachtneming van de toepasselijke wetgeving.
Van sollicitanten kan worden verwacht dat zij gesprekken bijwonen, persoonlijk of via een videogesprek. Daarnaast kan van kandidaten worden gevraagd om tijdens elk gesprek een geldig, door de overheid uitgegeven identiteitsbewijs (zoals een identiteitskaart of paspoort) te tonen.
Cognizant is een werkgever die gelijke kansen biedt. Je sollicitatie en kandidatuur worden niet beoordeeld op basis van ras, huidskleur, geslacht, religie, levensovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enige andere eigenschap die wordt beschermd door federale, regionale of lokale wetgeving.
