About the role
As a Plant Infrastructure Support Engineer, you will make an impact by supporting plant infrastructure environments, ensuring the stability, performance, and security of servers, virtualization platforms, monitoring solutions, and network services. You will work closely with global IT teams to maintain reliable operations that support critical manufacturing and business processes.
In this role, you will
- Support plant infrastructure environments, including servers, virtualization platforms, monitoring systems, and backup solutions.
- Perform patching, upgrades, system maintenance, and configuration activities while ensuring compliance with infrastructure standards.
- Manage and support Active Directory, DNS, Group Policies, security groups, and access management.
- Monitor, troubleshoot, and resolve infrastructure and Level 1 network issues, partnering with global support teams when required.
- Support plant operational continuity through incident management, system monitoring, and on-call support during production outages.
Work Model
Hybrid – São Paulo (Morumbi), Brazil
This position follows a hybrid work model, requiring periodic onsite presence at our São Paulo (Morumbi) office based on business needs.
What you need to have to be considered
- Bachelor's degree in Computer Science, Information Technology, Engineering, Information Systems, or a related field, or equivalent professional experience.
- 3+ years of experience supporting plant or manufacturing IT infrastructure environments.
- Experience with VMware/vCenter and Nutanix AHV administration.
- Strong knowledge of Active Directory, DNS, and Group Policy administration.
- Experience with monitoring platforms such as WUG and Zabbix.
- Experience with backup and recovery solutions, including BackupExec and Druva.
- Basic knowledge of Docker containers and network troubleshooting.
- Experience with infrastructure patching, performance monitoring, and incident management.
- Availability to participate in on-call support for production-critical incidents.
These will help you stand out
- Experience supporting manufacturing or OT-adjacent environments.
- Knowledge of SCCM, RealVNC, Microsoft Defender, and enterprise security tools.
- Experience with multi-domain Active Directory environments.
- Familiarity with infrastructure automation and continuous improvement initiatives.
- Strong problem-solving, communication, and stakeholder management skills.
Please upload your resume in English
Please upload your resume in English. Resumes will be reviewed by our global recruiting and hiring teams. Applications submitted in other languages may experience delays in the review process.
We're excited to meet people who share our mission.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
