Job Summary
This hybrid role focuses on delivering high quality support for cards and payments operations within a global organization while using strong communication and analytical skills. The professional will utilize English fluency MS Office and MS Excel expertise to analyze data prepare reports and support continuous improvement in commercial and consumer lending environments for business and client stakeholders
Responsibilities
Manage day to day cards and payments processing activities to ensure accurate and timely completion of transactions while adhering to internal standards and external regulatory expectations. -Coordinate with internal stakeholders through clear spoken English communication to clarify requirements resolve issues and maintain transparent status reporting for cards and payments initiatives. -Prepare detailed operational and performance reports in MS Excel using advanced formulas pivot tables and charts to support data driven decision making for process optimization. -Maintain organized documentation using MS Office tools to capture procedures process maps and operational guidelines that support consistent execution and knowledge sharing. -Monitor transaction data for anomalies and trends using spreadsheet analysis to identify potential risks errors or process gaps within cards and payments workflows. -Collaborate with technology and operations partners to define functional needs for enhancements in cards and payments systems that improve accuracy speed and customer satisfaction. -Support commercial and consumer lending stakeholders by analysing payment patterns and account data helping to refine credit operations and downstream financial reporting. -Execute operational controls and checks within cards and payments activities to ensure compliance with finance and accounting principles and organizational policies. -Optimize daily routines by using MS Excel templates and automation features that reduce manual effort and improve data quality across multiple payment streams. -Respond to operational queries and incidents in a structured and timely manner documenting root causes and follow up actions to prevent recurrence in cards and payments processes. -Participate in hybrid model collaboration routines by attending onsite and virtual meetings ensuring effective communication across teams in different locations and time zones. -Contribute to continuous improvement initiatives by proposing enhancements based on data insights user feedback and industry practices in the cards and payments and lending domains. -Support training and onboarding activities by preparing clear documentation checklists and reference materials that help new team members quickly adapt to cards and payments operations. -Qualifications -Possess eight to ten years of professional
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
