Job Summary
This hybrid role focuses on delivering high quality support for cards and payments operations within a global organization while using strong communication and analytical skills. The professional will utilize English fluency MS Office and MS Excel expertise to analyze data prepare reports and support continuous improvement in commercial and consumer lending environments for business and client stakeholders
Responsibilities
Manage day to day cards and payments processing activities to ensure accurate and timely completion of transactions while adhering to internal standards and external regulatory expectations. -Coordinate with internal stakeholders through clear spoken English communication to clarify requirements resolve issues and maintain transparent status reporting for cards and payments initiatives. -Prepare detailed operational and performance reports in MS Excel using advanced formulas pivot tables and charts to support data driven decision making for process optimization. -Maintain organized documentation using MS Office tools to capture procedures process maps and operational guidelines that support consistent execution and knowledge sharing. -Monitor transaction data for anomalies and trends using spreadsheet analysis to identify potential risks errors or process gaps within cards and payments workflows. -Collaborate with technology and operations partners to define functional needs for enhancements in cards and payments systems that improve accuracy speed and customer satisfaction. -Support commercial and consumer lending stakeholders by analysing payment patterns and account data helping to refine credit operations and downstream financial reporting. -Execute operational controls and checks within cards and payments activities to ensure compliance with finance and accounting principles and organizational policies. -Optimize daily routines by using MS Excel templates and automation features that reduce manual effort and improve data quality across multiple payment streams. -Respond to operational queries and incidents in a structured and timely manner documenting root causes and follow up actions to prevent recurrence in cards and payments processes. -Participate in hybrid model collaboration routines by attending onsite and virtual meetings ensuring effective communication across teams in different locations and time zones. -Contribute to continuous improvement initiatives by proposing enhancements based on data insights user feedback and industry practices in the cards and payments and lending domains. -Support training and onboarding activities by preparing clear documentation checklists and reference materials that help new team members quickly adapt to cards and payments operations. -Qualifications -Possess eight to ten years of professional
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
