Role Overview
The Ad Policy Reviewer is responsible for the accurate and timely evaluation of digital advertisements against established platform policies and regulatory requirements. Operating in a 24×7 environment, this role requires sound judgment, strong language proficiency, and an understanding of regional compliance norms.
The successful candidate will support content integrity across assigned language markets and contribute to maintaining quality benchmarks within the team.
Key Responsibilities
- Review and adjudicate advertising content in accordance with platform-specific policies, including prohibited categories, restricted verticals, and regional regulatory standards.
- Apply language-market expertise to assess nuanced or culturally sensitive content in assigned languages.
- Accurately categorize and escalate non-compliant content following defined workflows and SLAs.
- Maintain consistent review quality across high-volume queues, including during weekend and overnight shifts.
- Document decisions clearly in internal case management systems, including policy citations when required.
- Participate in calibration sessions, team audits, and policy update briefings to ensure alignment with current guidelines.
- Identify recurring patterns or emerging violations and proactively flag them to policy or product teams.
Required Qualifications
Education
- Bachelor’s degree in any discipline.
- Degrees in Linguistics, Communications, Law, Media Studies, or related fields are considered an advantage.
Experience
- 1–2 years of professional experience in content review, policy enforcement, trust & safety, legal compliance, or a closely related field.
- Prior exposure to advertising platforms, digital media ecosystems, or regulatory frameworks is preferred.
- Familiarity with content management or case-tracking tools is an advantage.
Language Proficiency Requirements
Language certification is required for non-native speakers. Accepted certifications include, but are not limited to:
- English: IELTS (Academic or General), TOEFL iBT, Cambridge B2 First / C1 Advanced, PTE Academic
- Portuguese: CELPE-Bras
- Spanish: DELE, SIELE (C1 or above)
Native speakers are not required to provide formal certification but may be asked to complete a language proficiency assessment during the selection process.
Working Conditions
- Work Model: Hybrid — combination of on-site presence (based on team schedules and operational needs) and approved remote working days.
- Schedule: 24×7 rotating shifts, including evenings, weekends, and public holidays. Specific shift rotations will be communicated during onboarding.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.