This role is part of a high-impact engagement with one of our most strategic global technology clients — a world leader in enterprise networking, cybersecurity, and observability platforms. You will be embedded in a centre of excellence that operates at the forefront of Splunk platform engineering and support.
About the Role
We are seeking a sharp, analytically driven Splunk Engineer to join our platform support team. This is a hands-on role that demands strong diagnostic ability, a structured approach to problem solving, and a commitment to keeping enterprise production environments stable and performant.
What You Will Do
- Conduct in-depth Root Cause Analysis (RCA) for critical production incidents and document findings with clear technical detail and remediation steps
- Analyse diagnostic logs, telemetry data, and performance metrics from enterprise platforms, cloud services, and distributed systems
- Troubleshoot and resolve issues across Splunk enterprise infrastructure including search execution limitations, data onboarding challenges, cloud integration failures, dashboard inconsistencies, field extraction issues, and lookup failures
- Replicate and reproduce customer-reported issues in lab or staging environments for detailed investigation
- Create and manage JIRA tickets for identified bugs, enhancements, and operational improvements
- Develop and maintain knowledge base articles, troubleshooting guides, SOPs, and operational documentation
- Automate repetitive operational tasks using scripting and infrastructure automation tools
What You Bring
- Proficiency in SPL queries and Linux system administration
- Solid understanding of Splunk architecture and core components
- Ability to analyse Splunk logs, metadata, and scheduler.log
- Basic knowledge of networking concepts
- Awareness of vulnerability and threat management
- Familiarity with JIRA, Confluence, and Git/GitHub
Technical Skills Splunk Enterprise · SPL · Linux · Splunk Administration · Search Optimisation · JIRA · Confluence · Git
Cloud (Good to Have) AWS · Azure · Google Cloud Platform
Certifications (Preferred) Splunk Certified Admin · AWS Certified Solutions Architect · Azure Administrator
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
