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SPM Technical Consultant

00069155591

Role: SPM Technical Consultant

Employment: Full time

Mode of work: London (Hybrid)

SC Cleared or SC Eligible

Responsibilities:

  • The SPM Technical Consultant is responsible for designing, configuring, implementing, and optimising solutions on the ServiceNow platform, with a strong focus on the Strategic Portfolio Management (SPM) module. The role requires a combination of hands-on technical expertise and functional understanding to deliver scalable, high-quality solutions aligned with business and portfolio management objectives.

  • The consultant will translate business requirements into effective technical configurations, contributing to the design and architecture of SPM solutions while ensuring alignment with broader ServiceNow platform capabilities. This includes implementing core SPM functionalities such as demand, project, and portfolio management, and ensuring seamless integration within the ServiceNow ecosystem.

  • Key responsibilities include supporting configuration and development activities, performing thorough testing and validation to ensure solutions meet requirements and maintain data integrity, and ensuring readiness for release. The consultant will also troubleshoot platform issues, contribute to performance optimisation, and ensure adherence to ServiceNow best practices, governance standards, and design principles.

  • The role involves producing and maintaining high-quality documentation, including configuration details, process flows, and user guidance to support ongoing operations, knowledge transfer, and audit requirements.

  • Working collaboratively with stakeholders and delivery teams, the consultant ensures solutions are reliable, maintainable, and aligned to organisational needs. The role also contributes to continuous improvement initiatives and supports stakeholders in maximising value from ServiceNow SPM investments through improved visibility, governance, and operational efficiency.

Key Skills & Capabilities:

  • Hands-on ServiceNow configuration expertise, particularly within the SPM module
  • Strong knowledge of ServiceNow Strategic Portfolio Management (SPM), including demand, project, and portfolio management
  • Experience translating business requirements into scalable technical solutions
  • Strong testing and validation capabilities, ensuring quality and data integrity
  • Ability to troubleshoot issues and support platform optimisation
  • Experience producing high-quality documentation and supporting knowledge management
  • Strong analytical and problem-solving skills
  • Ability to deliver structured, reliable, and maintainable solutions
  • Collaborative working style with stakeholders and delivery teams
  • Understanding of ServiceNow best practices, governance, and platform design principles

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

APJ Dez
Cognizant has given me the opportunity to thrive as a leader and as a person. The culture of recognition, the great benefits and the sense of community motivate me, and I strive to give my best every day.
Decree Olam Team Leader - Intuitive Operations & Automation
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
Apj Kate
I have the privilege of working with an amazing, diverse team with loads of international experience. It’s inspiring when we all bring our different thinking, skills and experience together to deliver great things.
Kate Wilson Technology Consulting Manager

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