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Senior ServiceNow Solution Architect

00069775802

Senior ServiceNow Solution Architect

Location: Remote
Employment Type: Full-Time

Job ID: 00069775802

Senior ServiceNow Solution Architect (Senior Manager Level)

About the Role

As a Senior ServiceNow Solution Architect, you will make an impact by providing strategic architecture leadership across large-scale ServiceNow transformation programs. You will be a valued member of the ServiceNow consulting practice and work collaboratively with executive stakeholders, enterprise architects, technical teams, and consulting leaders to define technology strategy, govern solution quality, and deliver business value at scale.

In this role, you will:

  • Serve as the lead architecture authority across complex enterprise ServiceNow programs.
  • Define long-term platform strategy, governance standards, integration frameworks, and architecture roadmaps.
  • Drive executive-level discussions and align technology decisions with business objectives.
  • Mentor and coach architects, developers, and technical consultants while promoting solution delivery excellence.
  • Act as the final escalation point for technical architecture decisions across engagements.
  • Lead architectural governance, quality reviews, and solution validation activities.
  • Partner with leadership teams on workforce planning, capability development, and technical talent growth.
  • Support pre-sales efforts, solution strategy, and proposal development for complex engagements.

Work Model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What You Need to Have to Be Considered

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD).
  • ServiceNow CIS-ITSM certification.
  • Multiple ServiceNow CIS certifications across product lines.
  • 5+ years of consulting, service management, software development, or architecture leadership experience.
  • 4+ years of multi-platform ServiceNow configuration and architecture experience.
  • Experience architecting enterprise ServiceNow solutions across multiple product lines, including ITSM and additional modules such as ITOM, SecOps, Discovery, Project Portfolio Management, Agent Intelligence, or related products.
  • Proven experience leading architecture teams and influencing executive stakeholders.
  • Strong consulting, mentoring, governance, and organizational leadership skills.

These Will Help You Stand Out

  • ITIL v3/v4, TOGAF, IT4IT, Agile, Scrum, or PMP certifications.
  • Experience leading enterprise architecture or transformation programs.
  • Experience mentoring architects and leading technical communities of practice.
  • Knowledge of organizational change management and enterprise governance frameworks.
  • Experience supporting pre-sales, solution strategy, and client advisory engagements.
  • Strong thought leadership and executive presentation capabilities.

Salary and Other Compensation:

Applicants will be accepted till 8/20/2026

Cognizant will only consider applicants for this position who are legally authorized to work in the United States / Canada without company sponsorship.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

The annual salary for this position will be in the range of $125,000 - $145,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

Apply Now!

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About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

APJ Dez
Cognizant has given me the opportunity to thrive as a leader and as a person. The culture of recognition, the great benefits and the sense of community motivate me, and I strive to give my best every day.
Decree Olam Team Leader - Intuitive Operations & Automation
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
Apj Kate
I have the privilege of working with an amazing, diverse team with loads of international experience. It’s inspiring when we all bring our different thinking, skills and experience together to deliver great things.
Kate Wilson Technology Consulting Manager

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