Senior ServiceNow Solution Architect
Location: Remote
Employment Type: Full-Time
Job ID: 00069775802
Senior ServiceNow Solution Architect (Senior Manager Level)
About the Role
As a Senior ServiceNow Solution Architect, you will make an impact by providing strategic architecture leadership across large-scale ServiceNow transformation programs. You will be a valued member of the ServiceNow consulting practice and work collaboratively with executive stakeholders, enterprise architects, technical teams, and consulting leaders to define technology strategy, govern solution quality, and deliver business value at scale.
In this role, you will:
- Serve as the lead architecture authority across complex enterprise ServiceNow programs.
- Define long-term platform strategy, governance standards, integration frameworks, and architecture roadmaps.
- Drive executive-level discussions and align technology decisions with business objectives.
- Mentor and coach architects, developers, and technical consultants while promoting solution delivery excellence.
- Act as the final escalation point for technical architecture decisions across engagements.
- Lead architectural governance, quality reviews, and solution validation activities.
- Partner with leadership teams on workforce planning, capability development, and technical talent growth.
- Support pre-sales efforts, solution strategy, and proposal development for complex engagements.
Work Model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What You Need to Have to Be Considered
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ServiceNow CIS-ITSM certification.
- Multiple ServiceNow CIS certifications across product lines.
- 5+ years of consulting, service management, software development, or architecture leadership experience.
- 4+ years of multi-platform ServiceNow configuration and architecture experience.
- Experience architecting enterprise ServiceNow solutions across multiple product lines, including ITSM and additional modules such as ITOM, SecOps, Discovery, Project Portfolio Management, Agent Intelligence, or related products.
- Proven experience leading architecture teams and influencing executive stakeholders.
- Strong consulting, mentoring, governance, and organizational leadership skills.
These Will Help You Stand Out
- ITIL v3/v4, TOGAF, IT4IT, Agile, Scrum, or PMP certifications.
- Experience leading enterprise architecture or transformation programs.
- Experience mentoring architects and leading technical communities of practice.
- Knowledge of organizational change management and enterprise governance frameworks.
- Experience supporting pre-sales, solution strategy, and client advisory engagements.
- Strong thought leadership and executive presentation capabilities.
Salary and Other Compensation:
Applicants will be accepted till 8/20/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States / Canada without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $125,000 - $145,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
