Healthcare Communications Consultant - Medicare & Commercial Health Plans
Location: Remote
Employment Type: Full-Time
Job ID: 00070471711
About the role
As a Healthcare Communications Consultant, you will make an impact by helping health plans develop and optimize member communications across Commercial, Medicare Advantage, Medicaid, and other government-sponsored programs. You will partner with clients and internal teams to deliver compliant, effective, and engaging communications that enhance member experiences and support business objectives.
In this role, you will:
- Advise clients on healthcare payer communications, including Medicare Advantage, Medicaid, and Commercial HMO/PPO plans.
- Support complex member correspondence, enrollment communications, and regulatory notices.
- Analyze business requirements and recommend communication solutions aligned with industry and compliance standards.
- Lead communication initiatives related to Open Enrollment (OE) and Annual Enrollment Period (AEP).
- Manage multiple projects while coordinating with clients, internal teams, and offshore resources.
- Support reporting, communication governance, quality assurance, and process improvement efforts.
Work model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants anywhere in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
What you need to have to be considered
- Bachelor's degree or equivalent professional experience in Healthcare Administration, Business, Communications, Marketing, or a related field.
- Strong knowledge of Commercial, Medicare Advantage, Medicaid, and other health plan products.
- Experience supporting healthcare member communications and enrollment-related initiatives.
- Expertise in communication strategy, reporting, and regulatory communication requirements.
- Advanced proficiency in Microsoft Word and Excel.
- Strong analytical, problem-solving, and requirements-gathering skills.
- Excellent written, verbal, and client-facing communication skills.
- Ability to manage multiple priorities in a fast-paced consulting environment.
These will help you stand out
- Experience with Enrollment Administration Manager (EAM).
- Experience supporting Medicare Advantage Open Enrollment and Annual Enrollment programs.
- Knowledge of TriZetto solutions and healthcare payer operations.
- Strong editing, proofreading, and content development skills.
- Experience with Adobe InDesign, Illustrator, and Photoshop.
- Basic knowledge of XML, SQL, and Oracle.
- Experience developing client proposals, estimates, and consulting deliverables.
Salary and Other Compensation:
Applicants will be accepted till 10/25/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role cannot offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $93,000 - $109,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
