Healthcare Communications Consultant - Medicare & Commercial Health Plans
Location: Remote
Employment Type: Full-Time
Job ID: 00070471711
About the role
As a Healthcare Communications Consultant, you will make an impact by helping health plans develop and optimize member communications across Commercial, Medicare Advantage, Medicaid, and other government-sponsored programs. You will partner with clients and internal teams to deliver compliant, effective, and engaging communications that enhance member experiences and support business objectives.
In this role, you will:
- Advise clients on healthcare payer communications, including Medicare Advantage, Medicaid, and Commercial HMO/PPO plans.
- Support complex member correspondence, enrollment communications, and regulatory notices.
- Analyze business requirements and recommend communication solutions aligned with industry and compliance standards.
- Lead communication initiatives related to Open Enrollment (OE) and Annual Enrollment Period (AEP).
- Manage multiple projects while coordinating with clients, internal teams, and offshore resources.
- Support reporting, communication governance, quality assurance, and process improvement efforts.
Work model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants anywhere in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
What you need to have to be considered
- Bachelor's degree or equivalent professional experience in Healthcare Administration, Business, Communications, Marketing, or a related field.
- Strong knowledge of Commercial, Medicare Advantage, Medicaid, and other health plan products.
- Experience supporting healthcare member communications and enrollment-related initiatives.
- Expertise in communication strategy, reporting, and regulatory communication requirements.
- Advanced proficiency in Microsoft Word and Excel.
- Strong analytical, problem-solving, and requirements-gathering skills.
- Excellent written, verbal, and client-facing communication skills.
- Ability to manage multiple priorities in a fast-paced consulting environment.
These will help you stand out
- Experience with Enrollment Administration Manager (EAM).
- Experience supporting Medicare Advantage Open Enrollment and Annual Enrollment programs.
- Knowledge of TriZetto solutions and healthcare payer operations.
- Strong editing, proofreading, and content development skills.
- Experience with Adobe InDesign, Illustrator, and Photoshop.
- Basic knowledge of XML, SQL, and Oracle.
- Experience developing client proposals, estimates, and consulting deliverables.
Salary and Other Compensation:
Applicants will be accepted till 10/25/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role cannot offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $93,000 - $109,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.
