Job Summary
We are hiring three contract Systems Administrators / Operations Engineers to support our infrastructure and internal tooling. This is a hands-on pragmatic systems and IT administration role not a software engineering position and not a deep Linux kernel development role. Were looking for candidates who are comfortable navigating computer systems cloud consoles and executing well-documented runbook-driven procedures with sound judgment
Responsibilities
- Manage high-volume daily ticket queues prioritizing and resolving issues efficiently Run and monitor internal repair and remediation tooling Execute queries to investigate diagnose and clear operational backlogs Manage and triage escalated issues that fall outside standard procedures Monitor and oversee overall infrastructure health Maintain and follow Standard Operating Procedures (SOPs) and help identify where they need updates What Were Looking For Solid foundational knowledge of computer systems and operations Comfort working in command-line environments Strong Linux administration and operations skills from the command line Basic familiarity with GitHub.com (enough to understand the product being supported) A willingness and aptitude to dig beyond what the runbook provides runbooks wont always be perfect and users wont always give complete details Experience administering GitHub.com at the organization level (org settings repository configurations and permissions) Background in operational troubleshooting Terraform experience Top Skills for the Right Candidate Linux administration and operations from the command line Basic familiarity with using github.com (to understand the product being supported) A willingness and aptitude to dig beyond what the runbooks provide because they wont be perfect and users will forget to give details
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
