Job Summary
This position focuses on policy servicing within the Property & Casualty Insurance domain requiring proficiency in MS Office tools. The role involves handling night shifts in a work-from-office model ensuring efficient policy management and customer satisfaction. Candidates with 1 to 3 years of experience are preferred.
Responsibilities
- Manage policy servicing tasks ensuring accuracy and compliance with company standards and regulatory requirements.
- Process policy amendments endorsements renewals and cancellations efficiently to meet customer expectations.
- Collaborate with internal teams to resolve policy-related queries and ensure seamless operations.
- Maintain detailed records of policy transactions and updates using MS Office tools for accurate documentation.
- Provide timely responses to customer inquiries ensuring high levels of satisfaction and trust.
- Analyze policy data to identify discrepancies and take corrective actions to maintain data integrity.
- Support the team in achieving operational targets by contributing to process improvements and efficiency.
- Utilize MS Office tools to create reports and presentations that highlight policy servicing metrics and trends.
- Ensure adherence to night shift schedules while maintaining productivity and focus on deliverables.
- Stay updated on industry trends and best practices in Property & Casualty Insurance to enhance service quality.
- Communicate effectively with stakeholders to ensure clarity and alignment on policy servicing processes.
- Assist in training and mentoring new team members on policy servicing procedures and tools.
- Contribute to the companys purpose by delivering accurate and timely policy servicing positively impacting customer trust and satisfaction. Qualifications
- Demonstrate proficiency in MS Office tools including Excel Word and PowerPoint for efficient policy management.
- Possess strong analytical skills to identify and resolve policy discrepancies effectively.
- Exhibit excellent communication skills to interact with customers and internal teams professionally.
- Showcase attention to detail to ensure accuracy in policy servicing tasks and documentation.
- Have a foundational understanding of Property & Casualty Insurance which is considered a nice-to-have skill.
- Display adaptability and willingness to work night shifts in a fast-paced environment.
- Bring 1 to 3 years of relevant experience in policy servicing or a related field to contribute effectively to team goals.
Certifications Required
Microsoft Office Specialist Certification Certification in Property & Casualty Insurance is a plus.
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
