Job Summary
This position focuses on policy servicing within the Property & Casualty Insurance domain requiring proficiency in MS Office tools. The role involves handling night shifts in a work-from-office model ensuring efficient policy management and customer satisfaction. Candidates with 1 to 3 years of experience are preferred.
Responsibilities
- Manage policy servicing tasks ensuring accuracy and compliance with company standards and regulatory requirements.
- Process policy amendments endorsements renewals and cancellations efficiently to meet customer expectations.
- Collaborate with internal teams to resolve policy-related queries and ensure seamless operations.
- Maintain detailed records of policy transactions and updates using MS Office tools for accurate documentation.
- Provide timely responses to customer inquiries ensuring high levels of satisfaction and trust.
- Analyze policy data to identify discrepancies and take corrective actions to maintain data integrity.
- Support the team in achieving operational targets by contributing to process improvements and efficiency.
- Utilize MS Office tools to create reports and presentations that highlight policy servicing metrics and trends.
- Ensure adherence to night shift schedules while maintaining productivity and focus on deliverables.
- Stay updated on industry trends and best practices in Property & Casualty Insurance to enhance service quality.
- Communicate effectively with stakeholders to ensure clarity and alignment on policy servicing processes.
- Assist in training and mentoring new team members on policy servicing procedures and tools.
- Contribute to the companys purpose by delivering accurate and timely policy servicing positively impacting customer trust and satisfaction. Qualifications
- Demonstrate proficiency in MS Office tools including Excel Word and PowerPoint for efficient policy management.
- Possess strong analytical skills to identify and resolve policy discrepancies effectively.
- Exhibit excellent communication skills to interact with customers and internal teams professionally.
- Showcase attention to detail to ensure accuracy in policy servicing tasks and documentation.
- Have a foundational understanding of Property & Casualty Insurance which is considered a nice-to-have skill.
- Display adaptability and willingness to work night shifts in a fast-paced environment.
- Bring 1 to 3 years of relevant experience in policy servicing or a related field to contribute effectively to team goals.
Certifications Required
Microsoft Office Specialist Certification Certification in Property & Casualty Insurance is a plus.
Sobre nosotros:
Cognizant (NASDAQ: CTSH) es un arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
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