Serve as a Sr. developer specializing in customer journey analytics and experience orchestration within Adobe Experience Platform designing scalable hybrid solutions that elevate user experience services for global clients while ensuring data integrity actionable insights and measurable business value across customer touchpoints in a collaborative and flexible environment.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future
Role: Sr AEP Developer (Customer Journey)
Location: Remote. Candidate must be in the U.S
Experience: 12+ Years
Salary and Other Compensation:
The annual salary for this position is between $110,000/Year to $155,000/Year depending on the experience and other qualifications of the candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Responsibilities
- Design end to end architectures on Adobe Experience Platform that unify customer data and power insight driven customer journey analytics across digital channels and touchpoints for enterprise clients in a hybrid work model.
- Implement advanced configurations in Customer Journey Analytics to build meaningful cross channel views actionable dashboards and self-service insights that enable business teams to make timely and well-informed decisions.
- Configure and optimize Adobe Journey Optimizer to orchestrate real time and batch customer journeys that deliver relevant and privacy aware experiences aligned with user experience services objectives.
- Collaborate with user experience and product teams to translate customer behavior data and journey analytics into practical interaction patterns that improve usability satisfaction and overall customer value.
- Define and enforce architectural standards integration patterns and data models within Adobe Experience Platform that ensure scalability performance and maintainability for complex enterprise ecosystems.
- Guide engineering teams on ingesting transforming and activating data in Adobe Experience Platform while ensuring that tracking plans and schema designs support accurate journey analytics and experimentation.
- Conduct technical assessments and discovery sessions with stakeholders to understand current marketing and experience technology stacks and then recommend migration or enhancement paths leveraging Adobe Experience Platform capabilities.
- Partner with data governance and privacy stakeholders to implement consent aware data usage policies in Adobe Experience Platform that protect customer trust and comply with regional regulations.
- Perform solution reviews and troubleshooting for Adobe Experience Platform and connected systems to proactively identify issues that could impact customer journeys and to recommend sustainable remediation approaches.
- Document reference architectures data flow diagrams and platform usage guidelines that help delivery teams implement user experience services consistently across regions and business units.
- Mentor implementation teams on best practices for tagging event design and identity strategy so that journey analytics and journey optimization initiatives generate reliable and repeatable insights.
- Coordinate with business analysts to map key performance indicators for customer journeys and ensure that technical solutions in Adobe Experience Platform accurately capture the metrics required to measure impact.
- Support pre sales and internal innovation initiatives by framing solution options on Adobe Experience Platform that demonstrate how improved journeys and experiences can drive growth and positive outcomes for society and communities.
Qualifications
- Possess extensive hands on experience with Adobe Experience Platform including data modeling identity management segment creation and activation across marketing and experience channels.
- Demonstrate strong expertise in Customer Journey Analytics configuration including dataset stitching attribution logic calculated metrics and visualization of complex user flows and funnels.
- Apply advanced skills in Adobe Journey Optimizer to design decision rules triggers and orchestration logic that enable responsive journeys tailored to customer context and preferences.
- Bring practical knowledge of user experience services including research driven design practices interaction patterns and usability considerations that are shaped by insights from journey analytics.
- Utilize solid understanding of hybrid solution delivery models and modern cloud architectures to ensure that Adobe Experience Platform implementations integrate reliably with existing enterprise systems.
- Exhibit strong communication and stakeholder management skills to explain complex architectural decisions in clear language and to align cross functional teams on solution direction.
Certifications Required
Adobe Certified Expert Adobe Experience Platform Architect or equivalent certification related to Adobe Experience Platform and journey analytics
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
