About Cognizant Corporate
Cognizant Corporate is a global community united by a shared purpose: to make a meaningful impact. We are committed to excellence and driven by outcomes that matter. Collaboration is at the heart of how we work, and our forward-thinking mindset fuels continuous learning, innovation, and growth. At Cognizant, careers transcend titles. We empower our people to think strategically, inspire others, and lead with purpose – always guided by our core values. Join us in shaping the future of business. Could you be the one to make a difference?
About the Role
As an Operations Senior Analyst – Supplier Onboarding, TPRM & Contract Lifecycle (Senior Associate), you will manage complex and escalated transactions across Supplier Onboarding, Third-Party Risk Management (TPRM), and Contract Lifecycle Management (CLM) within Cognizant's Global Procurement organization. Acting as a functional subject-matter expert for SAP Ariba and ServiceNow (SNOW), you will provide operational guidance, quality oversight, and process expertise while supporting globally visible procurement operations.
This role offers an excellent opportunity to deepen source-to-pay, supplier management, contract lifecycle, and third-party risk expertise while influencing the effectiveness and efficiency of procurement operations delivered through market-leading technologies.
In this role, you will:
- Manage complex and escalated supplier onboarding, third-party risk, and contract lifecycle cases in SAP Ariba and ServiceNow (SNOW).
- Act as a functional subject-matter expert for SAP Ariba (SLP and Contracts modules) and ServiceNow workflows, including support for User Acceptance Testing (UAT).
- Own end-to-end coordination of third-party risk assessments, supplier due diligence activities, and remediation tracking.
- Review contract metadata, obligations, milestones, and renewal activities while supporting CLM governance requirements.
- Monitor SLA and KPI performance, conduct root-cause analysis, and implement corrective and preventive actions.
- Provide guidance, quality reviews, coaching, and training support to Analysts.
- Develop operational reports, dashboards, and process improvement recommendations to enhance service delivery and operational performance.
What you must have to be considered
- Bachelor’s degree (mandatory).
- Strong hands-on expertise across SAP Ariba modules and ServiceNow (SNOW).
- Strong understanding of supplier onboarding, Third-Party Risk Management (TPRM), and Contract Lifecycle Management (CLM) operations.
- Good analytical and root-cause problem-solving skills.
- Strong communication and stakeholder-management skills.
- Proficiency in Microsoft Office applications.
- Strong experience in procurement operations across supplier onboarding, TPRM, and/or CLM processes.
- Ability to manage complex operational issues while maintaining a strong focus on compliance, quality, and customer service.
- A strong sense of ownership, desire to create meaningful outcomes, and commitment to delivering high-quality results.
These will help you succeed
- Experience supporting SAP Ariba and ServiceNow configuration changes, enhancements, and User Acceptance Testing (UAT).
- Certified Third Party Risk Professional (CTPRP) or equivalent certification.
- Experience mentoring, coaching, or providing quality oversight to junior team members.
- Familiarity with procurement governance, supplier risk management, and contract administration best practices.
- Experience working with operational reporting, dashboards, and continuous improvement initiatives.
- Strong attention to detail and commitment to operational excellence.
Work Model
At Cognizant, we strive to provide flexibility wherever possible and support a healthy work-life balance through our wellbeing programs. The working model for this role will be determined based on business and client requirements and will be communicated during the hiring process. The working arrangements for this role are accurate as of the date of posting and may change based on project, business, or client requirements.
Work Authorization
Must be legally authorized to work in the country without the need for employer sponsorship, now or at any time in the future.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
