About the role
As an Application Support Engineer, you will make an impact by ensuring the stability, performance, and continuous improvement of enterprise applications. You will be a valued member of the technology team, collaborating with business stakeholders, development teams, and cross-functional partners to resolve critical production issues, drive operational excellence, and deliver application enhancements.
In this role, you will:
· Provide Level 3 production support by troubleshooting complex issues, restoring service, and conducting root cause analysis (RCA).
· Monitor and optimize application performance using tools such as Splunk, AppDynamics, and ELK.
· Design, develop, and maintain enterprise-grade applications leveraging modern architecture patterns, including microservices, APIs, and integration layers.
· Automate operational and support processes to improve efficiency, reliability, and scalability.
· Collaborate with business and cross-functional teams to gather requirements, deliver enhancements, and support releases across Development, QA, UAT, and Production environments.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Mississauga, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs
The working arrangements for this role are accurate as of the date of posting. These may change based on the project you are engaged in, as well as evolving business and client requirements. We will always be transparent about role expectations.
Please note: Some roles may require in‑person interviews at Cognizant offices or client locations based on project needs.
· What you need to have to be considered
· Bachelor's degree in Technology, Computer Science, Engineering, or a related field.
· Experience providing L3 production support for enterprise applications.
· Strong troubleshooting, incident management, and root cause analysis skills.
· Hands-on experience with application monitoring and performance management tools such as Splunk, AppDynamics, and ELK.
· Experience supporting application development, deployment, and maintenance across multiple environments.
This will help you stand out
· Experience with modern application architectures, including microservices and API-based solutions.
· Exposure to automation and process optimization initiatives.
· Strong collaboration and communication skills with business and technical stakeholders.
· Experience working in Agile or DevOps environments.
· Ability to manage multiple priorities in a fast-paced production support environment.
Salary and Other Compensation:
The annual salary for this position is between $85,950 to $136,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer:
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
*Please note, this role cannot offer visa transfer or sponsorship now or in the future*
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
