At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
Qualifications:
• 7+ years of hands-on experience with Inductive Automation Ignition (v8.x)
• Proficiency in Python scripting within the Ignition environment
• Strong understanding of industrial communication protocols: OPC-UA, Modbus TCP/RTU, DNP3, MQTT
• Experience with relational databases: SQL Server, MySQL, or PostgreSQL (query writing, stored procedures)
• Familiarity with PLC/DCS platforms (Allen-Bradley, Siemens, Schneider, Honeywell, DeltaV)
• Working knowledge of networking fundamentals: TCP/IP, VLANs, firewalls, and OT/IT convergence
• Experience with Ignition MES, Sepasoft modules (OEE, SPC, Track & Trace)
• Familiarity with CI/CD pipelines and DevOps practices applied to OT/SCADA environments
• Experience with cloud-connected SCADA or IIoT architectures (AWS, Azure IoT, MQTT Sparkplug B)
ADVANCED ENGLISH IS A MUST
Hybrid role in Mexico City, Guadalajara, Monterrey or Queretaro
Roles and Responsibilities:
• Act as the primary support contact for production issues across Ignition and IIoT systems
• Troubleshoot incidents across the full stack:
o Shop-floor devices → OPC-UA/Kepware → Ignition → MQTT/Kafka → Cloud
• Monitor and resolve issues impacting:
o Data availability, latency, and integrity
o Gateway performance and connectivity
• Handle incidents via ITSM tools (ServiceNow/Jira) with SLA adherence
• Perform Root Cause Analysis (RCA) and implement preventive measures
• Support multi-site and multi-gateway environments (local + cloud gateways)
• Administer Ignition Gateway (Edge & Enterprise deployments):
o Installation, upgrades, patching, and configuration
• Manage Tag historian and store-and-forward systems, Alarms, reports, transaction groups, and MES modules
• Monitor Gateway CPU, memory, tag execution rates, OPC connections and tag health
• Perform Backup & disaster recovery drills
• System audits and performance optimization
• Support PLC/DCS integrations via OPC-UA, Modbus, DNP3, and other industrial protocols
• Maintain and troubleshoot database connections (MS SQL Server, MySQL, Oracle, PostgreSQL)
• Collaborate with network engineers to maintain firewall rules, VPN tunnels, and VLAN segmentation for OT/IT networks
• Assist in integrating Ignition with ERP/MES systems (SAP, Oracle, Plex) via REST/SOAP APIs
• Develop and maintain Python scripts within Ignition for automation, data processing, and alarm management
• Create and modify Perspective/Vision screens for operational dashboards and operator displays
• Build and maintain transaction groups, named queries, and stored procedures for historian data
• Partner with process engineers and plant operators to gather requirements and implement improvements
• Participate in change management processes and ensure proper testing before production deployments
• Contribute to on-call rotation for 24/7 production support coverage
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
At Cognizant we believe than our culture make us stronger!
Join us now!
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
