At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
Qualifications:
• 7+ years of hands-on experience with Inductive Automation Ignition (v8.x)
• Proficiency in Python scripting within the Ignition environment
• Strong understanding of industrial communication protocols: OPC-UA, Modbus TCP/RTU, DNP3, MQTT
• Experience with relational databases: SQL Server, MySQL, or PostgreSQL (query writing, stored procedures)
• Familiarity with PLC/DCS platforms (Allen-Bradley, Siemens, Schneider, Honeywell, DeltaV)
• Working knowledge of networking fundamentals: TCP/IP, VLANs, firewalls, and OT/IT convergence
• Experience with Ignition MES, Sepasoft modules (OEE, SPC, Track & Trace)
• Familiarity with CI/CD pipelines and DevOps practices applied to OT/SCADA environments
• Experience with cloud-connected SCADA or IIoT architectures (AWS, Azure IoT, MQTT Sparkplug B)
ADVANCED ENGLISH IS A MUST
Hybrid role in Mexico City, Guadalajara, Monterrey or Queretaro
Roles and Responsibilities:
• Act as the primary support contact for production issues across Ignition and IIoT systems
• Troubleshoot incidents across the full stack:
o Shop-floor devices → OPC-UA/Kepware → Ignition → MQTT/Kafka → Cloud
• Monitor and resolve issues impacting:
o Data availability, latency, and integrity
o Gateway performance and connectivity
• Handle incidents via ITSM tools (ServiceNow/Jira) with SLA adherence
• Perform Root Cause Analysis (RCA) and implement preventive measures
• Support multi-site and multi-gateway environments (local + cloud gateways)
• Administer Ignition Gateway (Edge & Enterprise deployments):
o Installation, upgrades, patching, and configuration
• Manage Tag historian and store-and-forward systems, Alarms, reports, transaction groups, and MES modules
• Monitor Gateway CPU, memory, tag execution rates, OPC connections and tag health
• Perform Backup & disaster recovery drills
• System audits and performance optimization
• Support PLC/DCS integrations via OPC-UA, Modbus, DNP3, and other industrial protocols
• Maintain and troubleshoot database connections (MS SQL Server, MySQL, Oracle, PostgreSQL)
• Collaborate with network engineers to maintain firewall rules, VPN tunnels, and VLAN segmentation for OT/IT networks
• Assist in integrating Ignition with ERP/MES systems (SAP, Oracle, Plex) via REST/SOAP APIs
• Develop and maintain Python scripts within Ignition for automation, data processing, and alarm management
• Create and modify Perspective/Vision screens for operational dashboards and operator displays
• Build and maintain transaction groups, named queries, and stored procedures for historian data
• Partner with process engineers and plant operators to gather requirements and implement improvements
• Participate in change management processes and ensure proper testing before production deployments
• Contribute to on-call rotation for 24/7 production support coverage
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
At Cognizant we believe than our culture make us stronger!
Join us now!
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
