At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
Qualifications:
• 7+ years of hands-on experience with Inductive Automation Ignition (v8.x)
• Proficiency in Python scripting within the Ignition environment
• Strong understanding of industrial communication protocols: OPC-UA, Modbus TCP/RTU, DNP3, MQTT
• Experience with relational databases: SQL Server, MySQL, or PostgreSQL (query writing, stored procedures)
• Familiarity with PLC/DCS platforms (Allen-Bradley, Siemens, Schneider, Honeywell, DeltaV)
• Working knowledge of networking fundamentals: TCP/IP, VLANs, firewalls, and OT/IT convergence
• Experience with Ignition MES, Sepasoft modules (OEE, SPC, Track & Trace)
• Familiarity with CI/CD pipelines and DevOps practices applied to OT/SCADA environments
• Experience with cloud-connected SCADA or IIoT architectures (AWS, Azure IoT, MQTT Sparkplug B)
ADVANCED ENGLISH IS A MUST
Hybrid role in Mexico City, Guadalajara, Monterrey or Queretaro
Roles and Responsibilities:
• Act as the primary support contact for production issues across Ignition and IIoT systems
• Troubleshoot incidents across the full stack:
o Shop-floor devices → OPC-UA/Kepware → Ignition → MQTT/Kafka → Cloud
• Monitor and resolve issues impacting:
o Data availability, latency, and integrity
o Gateway performance and connectivity
• Handle incidents via ITSM tools (ServiceNow/Jira) with SLA adherence
• Perform Root Cause Analysis (RCA) and implement preventive measures
• Support multi-site and multi-gateway environments (local + cloud gateways)
• Administer Ignition Gateway (Edge & Enterprise deployments):
o Installation, upgrades, patching, and configuration
• Manage Tag historian and store-and-forward systems, Alarms, reports, transaction groups, and MES modules
• Monitor Gateway CPU, memory, tag execution rates, OPC connections and tag health
• Perform Backup & disaster recovery drills
• System audits and performance optimization
• Support PLC/DCS integrations via OPC-UA, Modbus, DNP3, and other industrial protocols
• Maintain and troubleshoot database connections (MS SQL Server, MySQL, Oracle, PostgreSQL)
• Collaborate with network engineers to maintain firewall rules, VPN tunnels, and VLAN segmentation for OT/IT networks
• Assist in integrating Ignition with ERP/MES systems (SAP, Oracle, Plex) via REST/SOAP APIs
• Develop and maintain Python scripts within Ignition for automation, data processing, and alarm management
• Create and modify Perspective/Vision screens for operational dashboards and operator displays
• Build and maintain transaction groups, named queries, and stored procedures for historian data
• Partner with process engineers and plant operators to gather requirements and implement improvements
• Participate in change management processes and ensure proper testing before production deployments
• Contribute to on-call rotation for 24/7 production support coverage
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
At Cognizant we believe than our culture make us stronger!
Join us now!
Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
