Job Summary
Senior Platform Administrator role responsible for advanced configuration optimization and governance of Jira environments powered by Atlassian Intelligence AI in a global hybrid work model. The position focuses on scalable administration of Jira boards and defect tracking workflows ensuring reliability security and data integrity. Partner with business teams in procure to pay accounts payable supply chain management and finance and accounting domains to align platform capabilities with st
Responsibilities
- Administer complex Jira instances to ensure stable performance secure configurations and reliable access for distributed day teams working in a hybrid model while continuously refining platform usage patterns to align with organizational standards and compliance needs.
- Configure and optimize Jira boards for diverse product delivery squads to create clear visualization of work in progress prioritization queues and sprint health metrics thereby enabling efficient tracking of defects enhancements and operational tasks across functional domains.
- Implement and manage defect tracking processes in Jira to ensure consistent issue capture categorization assignment and resolution while integrating quality controls that reduce production incidents and improve customer satisfaction outcomes.
- Maintain advanced Jira administration activities including custom fields screens workflows permission schemes notifications and automation rules that support evolving project structures and complex reporting needs for senior stakeholders.
- Utilize Atlassian Intelligence AI features within Jira to streamline routine administrative tasks propose workflow improvements and surface intelligent insights that help teams optimize cycle times defect trends and backlog health indicators.
- Collaborate with product owners project managers and engineering teams to design issue hierarchies workflow states and transition rules that reflect real world processes and ensure traceability from ideation through delivery and post release support.
- Develop and maintain governance standards for Jira usage including naming conventions project templates and data retention practices that prevent configuration drift and support audit readiness across multiple business lines.
- Integrate Jira with other enterprise tools such as knowledge repositories communication platforms and continuous integration systems to create seamless information flows that reduce manual data entry and enhance cross team visibility into work status.
- Produce clear dashboards and analytic reports from Jira data that highlight key performance indicators such as defect leakage resolution time and throughput enabling management to make evidence informed decisions on resource allocation and process adjustments.
- Provide structured guidance and support to users on best practices for issue creation workflow navigation and board usage while creating documentation and training materials that help new team members adopt tools effectively in the hybrid work environment.
- Coordinate with finance and accounting supply chain management and procure to pay accounts payable stakeholders to map their operational processes into Jira workflows enabling transparent tracking of tasks approvals and exception handling across business cycles.
- Drive continuous improvement initiatives around platform configuration by gathering feedback from cross functional teams evaluating emerging Jira and Atlassian Intelligence capabilities and implementing enhancements that reduce friction and support strategic transformation programs.
- Ensure rigorous adherence to security and compliance requirements by managing user roles access rights and project permission boundaries in Jira safeguarding sensitive financial and procurement data while supporting necessary collaboration channels.
Qualifications
- Demonstrate extensive experience of at least ten years in Jira administration including configuration of workflows boards permission schemes and project templates with proven capability to manage large scale enterprise instances.
- Exhibit strong practical expertise in Atlassian Intelligence AI functionalities to design intelligent automations support recommendations and actionable insights that augment productivity and improve defect management outcomes.
- Show deep proficiency in defect tracking tools centered on Jira with ability to architect processes for issue categorization prioritization and root cause tracking that enhance quality assurance and production stability.
- Possess solid understanding of hybrid work models and day shift operations enabling thoughtful configuration of Jira notifications access and collaboration patterns that support distributed teams without requiring travel.
- Bring domain familiarity in procure to pay accounts payable supply chain management and finance and accounting allowing effective translation of business workflows into Jira structures that support approvals reconciliations and operational controls.
- Apply strong analytical and problem solving skills to interpret platform metrics investigate configuration issues and design sustainable solutions that optimize system performance and user experience.
- Utilize clear communication and stakeholder engagement capabilities to capture requirements explain configuration options and negotiate trade offs in platform design that balance flexibility with governance.
- Maintain up to date knowledge of Atlassian ecosystem extensions marketplace apps and integration patterns to recommend selective adoption of tools that extend Jira functionality while preserving reliability and maintainability.
Certifications Required
Preferred Atlassian Certified Jira Administrator or equivalent Jira administration certification along with relevant training in Atlassian Intelligence AI capabilities.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
