Consulting Analyst
Role Overview
The Consulting Analyst is an entry‑level role designed for recent graduates who are eager to develop strong analytical, technical, and project coordination skills. Working closely with senior consultants, process specialists, and technical teams, the Consulting Analyst helps gather business requirements, analyze processes, and support the design of solutions that improve client operations.
This role acts as a connector between clients and technical teams—ensuring that business needs are clearly understood, documented, and translated into effective system and process improvements. Consulting Analysts contribute to project coordination activities, assist in preparing deliverables, and support the successful execution of client engagements.
Key Responsibilities
Business Analysis Support
- Assist in gathering, documenting, and validating business requirements from stakeholders across functional areas.
- Contribute to end‑to‑end analysis of business processes, identifying gaps, inefficiencies, and opportunities for improvement.
- Support the creation of process documentation such as workflow diagrams, conceptual maps, data mapping tables, and mockups.
- Use analysis tools (e.g., UML diagrams, BPM flowcharts, pivot tables, Visio diagrams) to help visualize problems and potential solutions.
Participate in solution design discussions, ensuring alignment between business needs and technical capabilities.
Project & Program Coordination
- Support project planning activities, including scheduling, task tracking, and status reporting.
- Assist in preparing materials for client meetings, demos, and workshops (e.g., demo scripts, data requirements, presentation content).
- Help coordinate communication between project leadership, technical teams, and client stakeholders.
- Contribute to risk identification and mitigation discussions, ensuring issues are logged, tracked, and escalated appropriately.
- Maintain project documentation and ensure information is organized, accurate, and accessible.
Client & Team Collaboration
- Work collaboratively with clients to understand user expectations related to performance, usability, workflow impacts, and system functionality.
- Support the evaluation of proposed solutions within frameworks such as ITIL.
- Provide recommendations to the Business Improvement and Application Development teams on processes that may require refinement.
- Assist in drafting improved procedures, process diagrams, and control recommendations.
Qualifications
Education
- Bachelor’s degree in Business, Marketing, Information Systems, or a related field.
Technical & Professional Skills
- Strong interest in technology, digital transformation, and SaaS platforms.
- Foundational understanding of business process analysis and system design concepts.
- Ability to learn and apply structured methodologies and frameworks (e.g., ITIL, BPM).
- Strong communication, organization, and problem‑solving skills.
- Ability to work collaboratively in team environments and manage multiple tasks.
Certifications:
Preferred:
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified System Administrator (CSA)
- Courses in Business Process Improvement or Operational Excellence (Equivalent)
Bonus skills:
· Curriculum or experience
o Human Resources
o IT Service Management
o Customer Service / Relationship Management
o Security Operations/ Risk Management
o Artificial Intelligence / Agentic AI
- ServiceNow Micro-Certifications
Applications are accepted on an ongoing basis.
Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities.
コグニザントのコミュニティ：
私たちは、互いを尊重し支え合う優秀な人材の集まりです。社員一人ひとりが成長し、力を発揮できるよう、エネルギッシュで協力的かつインクルーシブな職場環境を大切にしています。
- コグニザントは、世界中に30万人以上のアソシエイトを擁するグローバルコミュニティです。
- 私たちは、より良い方法を夢見るだけでなく、それを実現します。
- 人、クライアント、企業、地域社会、そして環境に対して、常に「正しいこと」を行うことで責任を果たします。
- あなたにとって最適なキャリアパスを築くことができる、革新的な環境を提供します。
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
コグニザントは機会均等を重視する雇用主です。応募者および候補者は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、または連邦、州、地方の法律で保護されているその他の特性に基づいて差別されることはありません。
免責事項：
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現住所または政府発行の身分証明書の提示が必要となる場合があります。