Consulting Analyst
Role Overview
The Consulting Analyst is an entry‑level role designed for recent graduates who are eager to develop strong analytical, technical, and project coordination skills. Working closely with senior consultants, process specialists, and technical teams, the Consulting Analyst helps gather business requirements, analyze processes, and support the design of solutions that improve client operations.
This role acts as a connector between clients and technical teams—ensuring that business needs are clearly understood, documented, and translated into effective system and process improvements. Consulting Analysts contribute to project coordination activities, assist in preparing deliverables, and support the successful execution of client engagements.
Key Responsibilities
Business Analysis Support
- Assist in gathering, documenting, and validating business requirements from stakeholders across functional areas.
- Contribute to end‑to‑end analysis of business processes, identifying gaps, inefficiencies, and opportunities for improvement.
- Support the creation of process documentation such as workflow diagrams, conceptual maps, data mapping tables, and mockups.
- Use analysis tools (e.g., UML diagrams, BPM flowcharts, pivot tables, Visio diagrams) to help visualize problems and potential solutions.
Participate in solution design discussions, ensuring alignment between business needs and technical capabilities.
Project & Program Coordination
- Support project planning activities, including scheduling, task tracking, and status reporting.
- Assist in preparing materials for client meetings, demos, and workshops (e.g., demo scripts, data requirements, presentation content).
- Help coordinate communication between project leadership, technical teams, and client stakeholders.
- Contribute to risk identification and mitigation discussions, ensuring issues are logged, tracked, and escalated appropriately.
- Maintain project documentation and ensure information is organized, accurate, and accessible.
Client & Team Collaboration
- Work collaboratively with clients to understand user expectations related to performance, usability, workflow impacts, and system functionality.
- Support the evaluation of proposed solutions within frameworks such as ITIL.
- Provide recommendations to the Business Improvement and Application Development teams on processes that may require refinement.
- Assist in drafting improved procedures, process diagrams, and control recommendations.
Qualifications
Education
- Bachelor’s degree in Business, Marketing, Information Systems, or a related field.
Technical & Professional Skills
- Strong interest in technology, digital transformation, and SaaS platforms.
- Foundational understanding of business process analysis and system design concepts.
- Ability to learn and apply structured methodologies and frameworks (e.g., ITIL, BPM).
- Strong communication, organization, and problem‑solving skills.
- Ability to work collaboratively in team environments and manage multiple tasks.
Certifications:
Preferred:
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified System Administrator (CSA)
- Courses in Business Process Improvement or Operational Excellence (Equivalent)
Bonus skills:
· Curriculum or experience
o Human Resources
o IT Service Management
o Customer Service / Relationship Management
o Security Operations/ Risk Management
o Artificial Intelligence / Agentic AI
- ServiceNow Micro-Certifications
Applications are accepted on an ongoing basis.
Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities.
La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant (NASDAQ: CTSH) es arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.