About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Product Management Consultant – Retail Store Systems & Labor Optimization, you will make an impact by leading the strategy and execution of client’s store scheduling and workforce management (WFM) platforms. You will be a valued member of the consulting team and work collaboratively with managers, primary teams, and other stakeholders and clients.
In this role, you will:
- Define the multi-year product roadmap for retail scheduling systems, ensuring alignment with overall enterprise business goals, compliance laws, and operational budgets.
- Conduct user research with store managers, regional leads, and associates to translate their pain points into actionable product requirements.
- Partner with Data Science and Operations teams to build predictive scheduling models that accurately forecast labor demands while adhering to local labor laws.
- Serve as the strategic bridge between IT Engineering, Data Science, Retail Operations, and Corporate Finance.
- Own the roll-out strategy for system updates, ensuring store operations teams are equipped for high adoption rates and minimizing friction during product launches.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this position requires 2-3 days a week in a client office in New York, NY. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
- Experience working inside retail stores (as an associate, team lead, or store manager), with firsthand knowledge of how scheduling impacts morale, turnover, and customer experience.
- 5+ years of experience managing complex B2B or enterprise SaaS products, specifically in Workforce Management (WFM), Human Capital Management (HCM), or Retail Operations Tech.
- Proven ability to own a domain using strategic frameworks, making decisive, data-driven product choices while empowering cross-functional experts.
- Comfort working with complex algorithmic systems, demand forecasting models, and integrations with modern WFM systems.
- Strong capability to analyze labor metrics, operational KPIs, and financial impact models to prove product ROI to executive stakeholders.
These will help you succeed
- Deep cognitive empathy and the ability to conduct user research that translates operational pain points into actionable product requirements.
- Experience leading cross-functional teams and serving as a strategic bridge between technical and business stakeholders.
- Demonstrated success in change management and driving high adoption rates for new systems in retail environments.
- Analytical skills to evaluate labor optimization models and compliance with local labor laws.
- A vivid understanding of the store environment and the ability to balance business needs with associate experience.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Compensation
- $135,000 - $160,000
- This position is eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans
Benefits
Include applicable items based on the eligibility of the role:
- Medical, dental, vision and life insurance
- 401(k) plan and contributions
- Employee stock purchase plan
- Employee assistance program
- 10 paid holidays plus PTO
- Paid parental leave and fertility assistance
- Learning and development certifications and programs
Post closing date
Applications will be accepted until 6/30/2026
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
