Job Summary
Sr Software Engineer B3 will design and deliver advanced AI agent solutions using large language models prompt engineering and microservices to power multi channel customer experiences in a hybrid work environment. This role builds secure and scalable services with Node JS Python REST APIs and SQL while using Microsoft GitHub Copilot to accelerate high quality development and drive measurable business impact.
Responsibilities
- Design and implement robust AI agent based solutions that use large language models to improve multi channel customer interactions and increase automation across business workflows.
- Develop scalable microservices using Node JS and Python that expose well structured REST web services and REST APIs to support internal and external applications.
- Architect data access layers using SQL that ensure reliable performance secure data handling and efficient queries for AI agent and multi channel solution components.
- Apply advanced prompt engineering techniques to optimize large language model outputs for accuracy safety and business relevance across diverse multi channel use cases.
- Integrate AI agent capabilities into existing multi channel platforms to provide consistent experiences across web mobile and assisted channels while reducing manual effort.
- Use Microsoft GitHub Copilot to accelerate coding enforce project standards and improve developer productivity while maintaining high quality and maintainable codebases.
- Collaborate closely with product and experience teams to translate multi channel requirements into technical designs and implementation plans that directly support business goals.
- Implement comprehensive monitoring logging and error handling for microservices and REST APIs to ensure high availability quick diagnosis of issues and continuous service reliability.
- Conduct thorough code reviews unit tests and integration tests for Node JS Python and SQL components to ensure robustness security and adherence to enterprise quality practices.
- Optimize performance of AI agent workflows microservices and data access paths by identifying bottlenecks and applying tuning techniques that improve response times and scalability.
- Document system designs API contracts data models and AI agent interaction flows in clear and accessible formats to support ongoing maintenance and onboarding of new engineers.
- Collaborate with operations and support teams in a hybrid work model to ensure smooth deployment incident resolution and continuous improvement of day shift production environments.
- Align daily engineering activities with company purpose by building AI powered multi channel solutions that improve customer satisfaction and create positive impact on society through more accessible digital services.
Qualifications
- Apply expert knowledge of AI agents and large language models to design solutions that align with ethical guidelines and deliver measurable business value in multi channel environments.
- Use advanced prompt engineering skills to craft reusable patterns and guardrails that improve output quality and reduce manual post processing for customer facing experiences.
- Demonstrate deep proficiency in Node JS Python and microservices design to build modular testable and extensible services that integrate seamlessly with enterprise platforms.
- Employ strong SQL and database design capabilities to support transactional and analytical workloads required by AI agent and multi channel applications.
- Show proven experience building and consuming REST web services and REST APIs that follow consistent standards for authentication versioning and error handling.
- Leverage Microsoft GitHub Copilot and other development accelerators responsibly to maintain coding best practices while increasing delivery speed and reliability.
- Exhibit solid understanding of multi channel domain patterns including orchestration of interactions across digital and assisted touchpoints to design cohesive customer journeys.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
