About the role
As a Principal Technical Consultant, you will make an impact by designing and delivering scalable ServiceNow solutions that help organizations transform business processes and maximize platform value. You will be a valued member of the ServiceNow consulting team and work collaboratively with clients, architects, delivery teams, implementation partners, and business stakeholders to drive successful digital transformation initiatives.
In this role, you will:
- Lead the design and implementation of complex ServiceNow solutions using platform best practices and technical standards.
- Partner with clients to assess current-state processes, define future-state solutions, and align technical outcomes with business objectives.
- Provide technical leadership across large-scale implementations, integrations, and enterprise transformation programs.
- Identify and mitigate delivery risks, guide technical governance, and ensure solution quality throughout the project lifecycle.
- Mentor and coach consultants and technical team members while promoting knowledge sharing and continuous improvement.
Work model
Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring attendance in a client or Cognizant office as needed. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you need to have to be considered
- 8+ years of experience in a professional services, consulting, or enterprise technology environment.
- Strong hands-on expertise designing and implementing ServiceNow solutions in complex enterprise environments.
- Demonstrated experience leading large-scale technical programs, integrations, and cross-functional delivery teams.
- Industry domain expertise within ServiceNow workflow areas and related business processes.
- Experience leveraging AI-powered tools, automation, or AI-driven insights to improve business outcomes, decision-making, and service delivery.
- Ability to communicate effectively with both technical and executive stakeholders.
- ServiceNow certifications aligned with relevant workflow areas.
- Willingness and ability to travel up to 50% based on client and business requirements.
These will help you stand out
- Experience serving as a trusted advisor for enterprise ServiceNow transformation initiatives.
- Expertise in driving platform adoption, change management, and long-term solution success.
- Proven ability to influence technical strategy and guide governance across multiple stakeholders and partners.
- Strong analytical and problem-solving skills with a track record of resolving complex technical challenges.
- Experience mentoring consultants and developing high-performing technical teams.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
