About the role
As a Principal Technical Consultant, you will make an impact by designing and delivering scalable ServiceNow solutions that help organizations transform business processes and maximize platform value. You will be a valued member of the ServiceNow consulting team and work collaboratively with clients, architects, delivery teams, implementation partners, and business stakeholders to drive successful digital transformation initiatives.
In this role, you will:
- Lead the design and implementation of complex ServiceNow solutions using platform best practices and technical standards.
- Partner with clients to assess current-state processes, define future-state solutions, and align technical outcomes with business objectives.
- Provide technical leadership across large-scale implementations, integrations, and enterprise transformation programs.
- Identify and mitigate delivery risks, guide technical governance, and ensure solution quality throughout the project lifecycle.
- Mentor and coach consultants and technical team members while promoting knowledge sharing and continuous improvement.
Work model
Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring attendance in a client or Cognizant office as needed. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you need to have to be considered
- 8+ years of experience in a professional services, consulting, or enterprise technology environment.
- Strong hands-on expertise designing and implementing ServiceNow solutions in complex enterprise environments.
- Demonstrated experience leading large-scale technical programs, integrations, and cross-functional delivery teams.
- Industry domain expertise within ServiceNow workflow areas and related business processes.
- Experience leveraging AI-powered tools, automation, or AI-driven insights to improve business outcomes, decision-making, and service delivery.
- Ability to communicate effectively with both technical and executive stakeholders.
- ServiceNow certifications aligned with relevant workflow areas.
- Willingness and ability to travel up to 50% based on client and business requirements.
These will help you stand out
- Experience serving as a trusted advisor for enterprise ServiceNow transformation initiatives.
- Expertise in driving platform adoption, change management, and long-term solution success.
- Proven ability to influence technical strategy and guide governance across multiple stakeholders and partners.
- Strong analytical and problem-solving skills with a track record of resolving complex technical challenges.
- Experience mentoring consultants and developing high-performing technical teams.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
