About the role
As a Principal Technical Consultant, you will make an impact by designing and delivering scalable ServiceNow solutions that help organizations transform business processes and maximize platform value. You will be a valued member of the ServiceNow consulting team and work collaboratively with clients, architects, delivery teams, implementation partners, and business stakeholders to drive successful digital transformation initiatives.
In this role, you will:
- Lead the design and implementation of complex ServiceNow solutions using platform best practices and technical standards.
- Partner with clients to assess current-state processes, define future-state solutions, and align technical outcomes with business objectives.
- Provide technical leadership across large-scale implementations, integrations, and enterprise transformation programs.
- Identify and mitigate delivery risks, guide technical governance, and ensure solution quality throughout the project lifecycle.
- Mentor and coach consultants and technical team members while promoting knowledge sharing and continuous improvement.
Work model
Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring attendance in a client or Cognizant office as needed. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you need to have to be considered
- 8+ years of experience in a professional services, consulting, or enterprise technology environment.
- Strong hands-on expertise designing and implementing ServiceNow solutions in complex enterprise environments.
- Demonstrated experience leading large-scale technical programs, integrations, and cross-functional delivery teams.
- Industry domain expertise within ServiceNow workflow areas and related business processes.
- Experience leveraging AI-powered tools, automation, or AI-driven insights to improve business outcomes, decision-making, and service delivery.
- Ability to communicate effectively with both technical and executive stakeholders.
- ServiceNow certifications aligned with relevant workflow areas.
- Willingness and ability to travel up to 50% based on client and business requirements.
These will help you stand out
- Experience serving as a trusted advisor for enterprise ServiceNow transformation initiatives.
- Expertise in driving platform adoption, change management, and long-term solution success.
- Proven ability to influence technical strategy and guide governance across multiple stakeholders and partners.
- Strong analytical and problem-solving skills with a track record of resolving complex technical challenges.
- Experience mentoring consultants and developing high-performing technical teams.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Over Cognizant
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbare resultaten en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op cognizant.ai of @cognizant.
Aanvullende arbeidsinformatie
De informatie over de beloning is correct op de datum van deze vacature. Cognizant behoudt zich het recht voor om deze informatie op elk moment te wijzigen, met inachtneming van de toepasselijke wetgeving.
Van sollicitanten kan worden verwacht dat zij gesprekken bijwonen, persoonlijk of via een videogesprek. Daarnaast kan van kandidaten worden gevraagd om tijdens elk gesprek een geldig, door de overheid uitgegeven identiteitsbewijs (zoals een identiteitskaart of paspoort) te tonen.
Cognizant is een werkgever die gelijke kansen biedt. Je sollicitatie en kandidatuur worden niet beoordeeld op basis van ras, huidskleur, geslacht, religie, levensovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enige andere eigenschap die wordt beschermd door federale, regionale of lokale wetgeving.
