About the role
As a Sales Operations Coordinator, you will make an impact by leading multiple teams, driving operational excellence, and delivering strategic insights that support business performance and growth. You will be a valued member of the Sales Operations team and work collaboratively with Team Leads, Operations Managers, and senior leadership to ensure operational success and continuous improvement.
In this role, you will:
- Oversee the day-to-day operations of multiple teams, coaching and mentoring Team Leads to ensure their teams meet and exceed performance targets.
- Implement and refine operational strategies to optimize efficiency, productivity, and effectiveness across Sales Operations processes.
- Analyze complex operational data to identify trends, root causes, and opportunities for growth, providing actionable recommendations and performance insights through weekly and monthly business reviews.
- Act as the final point of escalation for complex operational issues, making informed decisions to mitigate risks and resolve challenges effectively.
- Serve as a key liaison between Team Leads and leadership, translating business objectives into clear and actionable plans for operational teams.
Work model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in São Paulo, SP.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Bachelor's degree.
- Management experience with a proven track record of leading leaders and managing multiple teams in a fast-paced environment.
- Strong leadership skills with the ability to build, develop, and maintain high-performing teams.
- Exceptional problem-solving and decision-making abilities, including the capacity to respond effectively under pressure.
- Experience translating business objectives into operational execution plans and delivering strategic recommendations to stakeholders.
- Advanced English proficiency and full professional fluency in Portuguese.
- Strong proficiency in Google Sheets and Google Slides.
- Experience with data analysis, reporting, and operational performance metrics.
These will help you stand out
- Digital Marketing certification.
- Experience or knowledge of Google Ads.
- Strong executive presence with the ability to present ideas and business cases confidently to senior leadership.
- Strategic mindset with experience identifying process improvement opportunities and driving operational efficiencies at scale.
- Proven conflict resolution skills across teams and stakeholders.
- Experience coaching, mentoring, and developing future leaders.
- Experience preparing and presenting business reviews and executive-level reports.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Please upload your resume in English.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
