We are hiring ServiceNow Technical Consultants and Developers across all experience levels — from Associates building their first implementations to Senior Technical Consultants leading complex enterprise projects. We align candidates to a primary module specialism based on their deepest hands-on expertise.
Role & Responsibilities
• Design, develop, configure, and implement ServiceNow solutions aligned to client requirements and platform best practices
• Build platform features using Business Rules, Script Includes, Client Scripts, Flow Designer, and Glide APIs
• Design and implement REST/SOAP integrations using IntegrationHub and MID Server
• For ITOM specialisms: experience with ServiceNow Discovery (MID Server, probe/sensor patterns, credential management), CMDB CI class design and reconciliation rules, Service Mapping, and Event Management alert correlation
• Translate requirements and user stories into fully functional solutions, working closely with BAs, architects, and clients
• Manage project processes: technical documentation, integration design, work-effort estimation, and development delivery
• Participate in Scrum ceremonies; provide timely updates to ensure proactive client communication
• At Senior/Lead level: mentor junior developers, conduct code reviews, lead client workshops, and contribute to pre-sales
Module Specialism
· ITSM — IT Service Management
· ITAM — IT Asset Management
· ITOM — IT Operations Management
· CMDB — Configuration Management
· HRSD — HR Service Delivery
· CSM — Customer Service Management
· FSM — Field Service Management
· SPM — Strategic Portfolio Management
· GRC / IRM — Governance, Risk & Compliance
· SecOps — Security Operations
· App Engine — Custom Development
· Now Assist / Agentic AI
Requirements
• Hands-on ServiceNow platform experience appropriate to the level you are applying for (see Level Guide above)
• Proficiency in JavaScript — Business Rules, Script Includes, Client Scripts, UI Actions, Glide APIs
• Experience with REST/SOAP APIs, JSON/XML, and integration patterns (IntegrationHub preferred from Consultant level)
• Solid understanding of the SDLC and Agile/Scrum delivery methodologies
• Strong analytical skills and ability to translate requirements into platform solutions
• Good communication skills — able to engage with technical teams and non-technical stakeholders
• At Senior/Lead level: experience owning architecture artefacts and leading client-facing workshops
Certifications
• ServiceNow CSA — Required
• ServiceNow CIS in primary module — Required
• ServiceNow CAD — Required from Senior TC level
• ITIL Foundation — Preferred at all levels
• Additional CIS certifications — Advantageous at Senior/Lead level
Education
Degree in Computer Science, IT, Engineering, or equivalent. Practical experience given equal consideration at all levels.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
