We are seeking an experienced Fenergo Subject Matter Expert (SME) with deep hands-on expertise in configuring, implementing, and supporting Fenergo solutions. The ideal candidate should possess strong functional and technical knowledge of the Fenergo platform, including client lifecycle management (CLM), KYC, AML, onboarding workflows, and regulatory compliance processes within financial services environments.
This role requires someone who understands Fenergo “inside and out” and can independently drive configuration, customization, troubleshooting, and solution optimization initiatives across enterprise implementations.
Key Responsibilities
- Lead end-to-end configuration and implementation activities within the Fenergo platform.
- Configure workflows, rules, forms, data models, lifecycle stages, and integrations based on business requirements.
- Act as the primary Fenergo SME for onboarding, KYC, AML, and CLM processes.
- Collaborate with business, compliance, operations, and technical teams to design scalable solutions.
- Perform hands-on platform configuration, troubleshooting, defect resolution, and enhancement support.
- Support API integrations and interface requirements with upstream/downstream systems.
- Participate in requirement gathering, solution design, testing, deployment, and production support.
- Ensure compliance with regulatory and operational standards across implementations.
- Provide technical guidance and best practices to project teams and stakeholders.
- Maintain detailed documentation for configurations, workflows, and solution architecture.
Required Qualifications
- Strong hands-on experience with Fenergo platform configuration and implementation.
- Deep understanding of Fenergo modules, workflows, rules engine, and onboarding lifecycle management.
- Experience in KYC, AML, CLM, and regulatory compliance processes within banking or financial services.
- Proven expertise in configuring:
- Business rules
- Workflow orchestration
- Data models
- UI forms/screens
- Case management processes
- Document management workflows
- Experience working with APIs, integrations, and enterprise systems.
- Strong analytical and problem-solving skills.
- Ability to work independently and engage with senior stakeholders.
Preferred Qualifications
- Experience in investment banking, commercial banking, or wealth management domains.
- Knowledge of Agile/Scrum delivery methodologies.
- Familiarity with SQL, XML, APIs, and enterprise integration patterns.
- Prior experience in production support and platform optimization initiatives.
- Exposure to cloud-based or SaaS implementations.
Ideal Candidate Profile
- Recognized as a go-to Fenergo expert within previous organizations.
- Able to translate business requirements into scalable Fenergo configurations.
- Comfortable handling both functional and technical discussions.
- Strong ownership mindset with the ability to lead critical onboarding/compliance initiatives.
Excellent communication and stakeholder management skills
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
