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Fenergo SME

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We are seeking an experienced Fenergo Subject Matter Expert (SME) with deep hands-on expertise in configuring, implementing, and supporting Fenergo solutions. The ideal candidate should possess strong functional and technical knowledge of the Fenergo platform, including client lifecycle management (CLM), KYC, AML, onboarding workflows, and regulatory compliance processes within financial services environments.

This role requires someone who understands Fenergo “inside and out” and can independently drive configuration, customization, troubleshooting, and solution optimization initiatives across enterprise implementations.

Key Responsibilities

  • Lead end-to-end configuration and implementation activities within the Fenergo platform.
  • Configure workflows, rules, forms, data models, lifecycle stages, and integrations based on business requirements.
  • Act as the primary Fenergo SME for onboarding, KYC, AML, and CLM processes.
  • Collaborate with business, compliance, operations, and technical teams to design scalable solutions.
  • Perform hands-on platform configuration, troubleshooting, defect resolution, and enhancement support.
  • Support API integrations and interface requirements with upstream/downstream systems.
  • Participate in requirement gathering, solution design, testing, deployment, and production support.
  • Ensure compliance with regulatory and operational standards across implementations.
  • Provide technical guidance and best practices to project teams and stakeholders.
  • Maintain detailed documentation for configurations, workflows, and solution architecture.

Required Qualifications

  • Strong hands-on experience with Fenergo platform configuration and implementation.
  • Deep understanding of Fenergo modules, workflows, rules engine, and onboarding lifecycle management.
  • Experience in KYC, AML, CLM, and regulatory compliance processes within banking or financial services.
  • Proven expertise in configuring:
    • Business rules
    • Workflow orchestration
    • Data models
    • UI forms/screens
    • Case management processes
    • Document management workflows
  • Experience working with APIs, integrations, and enterprise systems.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and engage with senior stakeholders.

Preferred Qualifications

  • Experience in investment banking, commercial banking, or wealth management domains.
  • Knowledge of Agile/Scrum delivery methodologies.
  • Familiarity with SQL, XML, APIs, and enterprise integration patterns.
  • Prior experience in production support and platform optimization initiatives.
  • Exposure to cloud-based or SaaS implementations.

Ideal Candidate Profile

  • Recognized as a go-to Fenergo expert within previous organizations.
  • Able to translate business requirements into scalable Fenergo configurations.
  • Comfortable handling both functional and technical discussions.
  • Strong ownership mindset with the ability to lead critical onboarding/compliance initiatives.

Excellent communication and stakeholder management skills

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
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