About the role
We're looking for a skilled ServiceNow Business Process Consultant to lead functional conversations, drive process excellence, and deliver real value to our clients. If you have a consulting mindset, strong process engineering skills, and want to work remotely from anywhere in Spain, we'd love to meet you.
Why join us?
HIGH-IMPACT PROJECTS — Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.
CUTTING-EDGE TECH — Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.
FULLY REMOTE IN SPAIN — Work from wherever you're most productive. No relocation, no commute, full flexibility.
CONTINUOUS LEARNING — Access to top learning platforms to deepen your expertise or pick up new skills you've been putting off.
A TEAM THAT HAS YOUR BACK — Talented colleagues who collaborate, support, and push each other to deliver quality work.
GLOBAL EXPOSURE — Work alongside international teams and sharpen your English in a truly multicultural environment.
A CLEAR CAREER PATH — Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.
What's in it for you
- Restaurant tickets for every working day
- Permanent contract — we're investing in a long-term relationship
- Flexible benefits: Gympass and nursery tickets through our flexible retribution scheme
- Referral bonus — bring great people in and get rewarded
- Competitive salary and bonuses — let's talk numbers on our first call
What you'll bring
- 3+ years of hands-on ServiceNow experience
- CSA certification (required)
- 2+ CIS certifications (required)
- Process expertise in one or more ServiceNow areas
- Strong background in process engineering and requirements management
- Agile methodology knowledge.
- Excellent communication, facilitation and coordination skills
- Fluent in both Spanish and English (B2 onwards).
What you'll do
- Deliver workshops, demos and functional sessions with clients
- Lead requirements elicitation and gathering processes
- Design, standardize, improve or redesign business processes to enhance service delivery
- Define and implement measurement, metrics and reporting frameworks
- Drive continual improvement programs and maintain optimization initiatives
- Prepare business documentation and support project deliverables
- Act as the bridge between clients and technical teams on process-related matters
- Ensure all processes comply with quality standards and contractual requirements
- Provide knowledge transfer and training to client teams
- Support project leadership and assist with budget management activities
- Maintain and update all process documentation throughout the engagement
Ready to shape how organizations work through the power of ServiceNow? Apply now and let's talk.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
