Role Summary:
The Marketing Liaison acts as the central coordination point between the onshore team and the offshore team, ensuring smooth translation of marketing requirements into actionable production workflows. This role drives clarity, accuracy, and operational alignment across all offshore-delivered campaigns, enabling speed, consistency, and omnichannel execution excellence.
Key Responsibilities:
• Assist the Marketing Service Delivery Lead in coordinating offshore delivery activities, including managing intake, prioritization, and communication with cross‑functional marketing teams.
• Ensure all marketing materials, creative assets, and messaging delivered by offshore teams adhere to Client’s brand guidelines and quality standards.
• Gather campaign requirements, feedback, and insights from business teams and translate them into clear, actionable instructions for offshore teams.
• Support end-to-end campaign execution by coordinating timelines, approvals, deliverables, and stakeholder communication.
• Track campaign progress across channels and keep stakeholders updated on status, risks, dependencies, and blockers.
• Monitor campaign performance metrics shared by analytics teams and relay key insights to relevant stakeholders.
• Act as the primary communication bridge to resolve gaps, clarify expectations, and maintain alignment between onshore and offshore teams.
• Collaborate with the Marketing Promotions Specialist to ensure promotional details (pricing, products, weekly offers, etc.) are accurately reflected in all marketing assets.
• Support continuous improvement by identifying challenges, workflow inefficiencies, and opportunities for process streamlining.
Required Skills & Qualifications:
• 7+ years of experience in marketing coordination or campaign operations
• Strong communication and collaboration skills, & ability to manage timelines, approvals, and multiple tasks at once
• Good understanding of marketing workflows and channels (social, web, promotions)
• Comfortable working with cross‑functional teams in a fast-paced environment
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
