Job Summary
We are seeking a skilled SME-General Operations professional with 3 to 7 years of experience to join our team. The ideal candidate will possess strong technical skills in MS Excel and MS Office with a preference for those with domain experience in Cards and Payments. This hybrid role requires a proactive approach to streamline operations and enhance efficiency contributing to our companys success and societal impact.
Responsibilities
- Oversee daily operations to ensure smooth and efficient processes.
- Provide expert guidance on the use of MS Excel and MS Office to optimize workflow.
- Analyze operational data to identify areas for improvement and implement solutions.
- Collaborate with cross-functional teams to enhance operational strategies.
- Develop and maintain comprehensive documentation for operational procedures.
- Ensure compliance with industry standards and company policies.
- Monitor performance metrics to assess the effectiveness of operational initiatives.
- Facilitate training sessions to upskill team members in technical competencies.
- Coordinate with stakeholders to align operational goals with business objectives.
- Implement best practices in operations to drive productivity and quality.
- Support the development of innovative solutions to operational challenges.
- Contribute to the continuous improvement of operational processes.
- Engage in problem-solving to address operational issues promptly.
Qualifications
- Demonstrate proficiency in MS Excel and MS Office to manage complex data efficiently.
- Exhibit strong analytical skills to interpret operational data and drive improvements.
- Possess excellent communication skills to collaborate effectively with teams.
- Show adaptability in a hybrid work model to maintain productivity.
- Display a keen understanding of Cards and Payments domain as a nice-to-have skill.
- Prioritize tasks effectively to meet deadlines and achieve operational goals.
- Maintain a proactive approach to identify and address potential operational risks.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
