Salesforce Business Analyst
Roles & Responsibilities
• Hands on Salesforce BA with prior experience in E2E successful implementation of project as a BA
• Translate business needs into clear and concise user stories and functional requirements.
Required Qualifications
• Collaborate with business stakeholders to gather, document, and analyze business requirements for Salesforce projects.
• Work closely with Salesforce Administrators and Developers to customize and configure Salesforce to meet business requirements.
• Ensure that Salesforce solutions align with best practices and design patterns.
• Define data models and relationships to support business processes.
• Work with data architects to design and implement data structures.
• Develop and deliver user training sessions to ensure effective Salesforce adoption.
• Assist in change management strategies to facilitate smooth transitions.
• Testing and Quality Assurance:
• Create and execute test plans, test cases, and user acceptance testing to ensure the quality and reliability of Salesforce solutions.
• Identify and document issues, and collaborate with developers to resolve them.
• Identify opportunities for process improvement and automation within the Salesforce environment.
• Maintain detailed documentation of business requirements, user stories, and technical specifications.
• Collaborate with cross-functional teams, including developers, administrators, and other stakeholders, to ensure project success
Salary and Other Compensation:
Applications will be accepted until 05/29/2026.
The annual salary for this position is between $ 60,000– $ 90,000 CAD depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
