As an Salesforce CLM Architect, you will make an impact by owning and defining the multi‑cloud Salesforce architecture across Sales, Service, Experience, Revenue Cloud, and CLM platforms. You will be a valued member of the Salesforce Architecture team and work collaboratively with business stakeholders, legal, finance, and delivery teams.
In this role, you will:
- Own the multi‑cloud architecture vision across Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and CLM platforms (Salesforce, Conga, DocuSign).
- Define end‑to‑end technical architecture covering lead‑to‑order, quote‑to‑cash, and contract lifecycle processes.
- Establish architectural guardrails, integration patterns, canonical data models, and governance frameworks.
- Translate business strategy into scalable, secure, and compliant Salesforce solution designs.
- Lead architecture design sessions, blueprinting, solution reviews, and technical governance forums.
- Architect CPQ configurations including pricing engines, discounting frameworks, and product catalog structures.
- Architect the full Q2C lifecycle including quoting, ordering, billing, invoicing, amendments, renewals, and revenue recognition.
- Define and architect CLM capabilities including templates, clause libraries, workflows, approvals, negotiation, and contract metadata.
- Architect integrations across Salesforce, ERP, payment gateways, tax engines, data warehouses, and e‑signature platforms.
- Provide technical oversight and guidance to onshore and offshore development teams while ensuring performance, scalability, and maintainability standards.
Work model
Remote
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our wellbeing programs.
Candidates must be willing to work in EST hours
The working arrangements for this role are accurate as of the date of posting and may change based on project or business requirements. Rest assured, we will always be clear about role expectations.
What you need to have to be considered
- 15+ years of overall IT experience with at least 12 years on Salesforce CRM and 5+ years as a Technical Architect across Sales, Service, Experience Cloud, CPQ, Revenue Cloud, and CLM platforms.
- Deep understanding of quote‑to‑cash, subscription billing, revenue recognition, and contract lifecycle management processes.
- Proven experience architecting complex, multi‑cloud Salesforce implementations at enterprise scale.
- Strong expertise in Salesforce data modeling, security architecture, and integration patterns.
- Hands‑on experience with Salesforce APIs, Apex, SOQL, Lightning Web Components (LWC), and declarative automation tools.
- Experience defining and governing integrations using MuleSoft, APIs, event‑driven architectures, and middleware platforms.
- Proven ability to lead architecture decisions, influence senior stakeholders, and guide cross‑functional teams.
These will help you stand out
- Experience with integrated CLM platforms such as DocuSign CLM or Conga CLM.
- Experience with global Salesforce rollouts and complex commercial or subscription‑based business models.
- Strong understanding of ASC 606 compliance, audit requirements, and internal controls.
- Experience with Salesforce DevOps, CI/CD pipelines, and release management best practices.
- Salesforce certifications such as Application Architect, System Architect, CPQ Specialist, and Consultant certifications across Revenue, Sales, Service, and Experience Cloud.
We’re excited to meet people who can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out.
Applications will be accepted until: 6/30/2026
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation
The annual salary for this position is between $120,000p.a. - $180,000p.a. depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical, Dental, Vision, and Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long‑term and Short‑term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
