In this role, you will:
- Own the multi‑cloud architecture vision across Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and CLM platforms (Salesforce, Conga, DocuSign).
- Define end‑to‑end technical architecture covering lead‑to‑order, quote‑to‑cash, and contract lifecycle processes.
- Establish architectural guardrails, integration patterns, canonical data models, and governance frameworks.
- Translate business strategy into scalable, secure, and compliant Salesforce solution designs.
- Lead architecture design sessions, blueprinting, solution reviews, and technical governance forums.
- Architect CPQ configurations including pricing engines, discounting frameworks, and product catalog structures.
- Architect the full Q2C lifecycle including quoting, ordering, billing, invoicing, amendments, renewals, and revenue recognition.
- Define and architect CLM capabilities including templates, clause libraries, workflows, approvals, negotiation, and contract metadata.
- Architect integrations across Salesforce, ERP, payment gateways, tax engines, data warehouses, and e‑signature platforms.
- Provide technical oversight and guidance to onshore and offshore development teams while ensuring performance, scalability, and maintainability standards.
Work model
What you need to have to be considered
- 15+ years of overall IT experience with at least 12 years on Salesforce CRM and 5+ years as a Technical Architect across Sales, Service, Experience Cloud, CPQ, Revenue Cloud, and CLM platforms.
- Deep understanding of quote‑to‑cash, subscription billing, revenue recognition, and contract lifecycle management processes.
- Proven experience architecting complex, multi‑cloud Salesforce implementations at enterprise scale.
- Strong expertise in Salesforce data modeling, security architecture, and integration patterns.
- Hands‑on experience with Salesforce APIs, Apex, SOQL, Lightning Web Components (LWC), and declarative automation tools.
- Experience defining and governing integrations using MuleSoft, APIs, event‑driven architectures, and middleware platforms.
- Proven ability to lead architecture decisions, influence senior stakeholders, and guide cross‑functional teams.
These will help you stand out
- Experience with integrated CLM platforms such as DocuSign CLM or Conga CLM.
- Experience with global Salesforce rollouts and complex commercial or subscription‑based business models.
- Strong understanding of ASC 606 compliance, audit requirements, and internal controls.
- Experience with Salesforce DevOps, CI/CD pipelines, and release management best practices.
- Salesforce certifications such as Application Architect, System Architect, CPQ Specialist, and Consultant certifications across Revenue, Sales, Service, and Experience Cloud.
Salary and Other Compensation
- Medical, Dental, Vision, and Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long‑term and Short‑term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.