This role is part of a high-impact engagement with one of our most strategic global technology clients — a world leader in enterprise networking, cybersecurity, and observability platforms. You will be embedded in a centre of excellence that operates at the forefront of Splunk platform engineering and support.
About the Role
We are looking for a Senior Splunk Engineer to lead advanced troubleshooting and technical operations across our enterprise and cloud platform environments. This role goes beyond reactive support — you will mentor junior engineers, drive knowledge-sharing, and proactively improve platform stability and team capability.
What You Will Do
- Lead troubleshooting and resolution of highly complex enterprise and cloud platform issues impacting production environments
- Analyse diagnostic logs, telemetry, packet captures, and performance metrics
- Diagnose and resolve advanced issues related to search execution, data onboarding pipelines, dashboard analytics, field extractions, and lookup configurations
- Replicate complex customer issues in lab environments for deep technical investigation
- Proactively identify stalled cases and collaborate with Technical Leads and engineering teams to accelerate resolution
- Create and manage JIRA tickets for defects, feature requests, and operational improvements
- Develop and maintain troubleshooting guides, runbooks, and SOPs
- Organise and facilitate weekly technical enablement sessions and knowledge-sharing workshops
- Mentor junior engineers on troubleshooting methodologies, best practices, and escalation handling
What You Bring
- Proficiency in SPL queries and Linux system administration
- Strong understanding of Splunk architecture and core components
- Capability to analyse Splunk logs, metadata, and scheduler.log
- Basic networking knowledge
- Experience with JIRA, Confluence, and Git/GitHub
Cloud (Good to Have) AWS · Azure · Google Cloud Platform
Certifications (Preferred) Splunk Certified Admin · AWS Certified Solutions Architect · Azure Administrator
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
