This role is part of a high-impact engagement with one of our most strategic global technology clients — a world leader in enterprise networking, cybersecurity, and observability platforms. You will be embedded in a centre of excellence that operates at the forefront of Splunk platform engineering and support.
About the Role
We are looking for a Senior Splunk Engineer to lead advanced troubleshooting and technical operations across our enterprise and cloud platform environments. This role goes beyond reactive support — you will mentor junior engineers, drive knowledge-sharing, and proactively improve platform stability and team capability.
What You Will Do
- Lead troubleshooting and resolution of highly complex enterprise and cloud platform issues impacting production environments
- Analyse diagnostic logs, telemetry, packet captures, and performance metrics
- Diagnose and resolve advanced issues related to search execution, data onboarding pipelines, dashboard analytics, field extractions, and lookup configurations
- Replicate complex customer issues in lab environments for deep technical investigation
- Proactively identify stalled cases and collaborate with Technical Leads and engineering teams to accelerate resolution
- Create and manage JIRA tickets for defects, feature requests, and operational improvements
- Develop and maintain troubleshooting guides, runbooks, and SOPs
- Organise and facilitate weekly technical enablement sessions and knowledge-sharing workshops
- Mentor junior engineers on troubleshooting methodologies, best practices, and escalation handling
What You Bring
- Proficiency in SPL queries and Linux system administration
- Strong understanding of Splunk architecture and core components
- Capability to analyse Splunk logs, metadata, and scheduler.log
- Basic networking knowledge
- Experience with JIRA, Confluence, and Git/GitHub
Cloud (Good to Have) AWS · Azure · Google Cloud Platform
Certifications (Preferred) Splunk Certified Admin · AWS Certified Solutions Architect · Azure Administrator
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
