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AEP Architect

00069072981

Job Summary

This hybrid Architect role focuses on designing and governing enterprise scale solutions using Adobe Experience Platform including Customer Journey Analytics Adobe Journey Optimiser and Real Time Customer Data Platform for a leading provider domain organization The architect will translate complex customer and business needs into robust experience architectures ensuring secure scalable and privacy aware data and journey orchestration that drives measurable customer value and advances

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

Role: AEP Architect

Location: Remote. Candidate must be in the U.S

Experience: 12+ Years

Salary and Other Compensation:

The annual salary for this position is between $140,000/Year to $175,000/Year depending on the experience and other qualifications of the candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Responsibilities

  • Design end to end digital experience architectures using Adobe Experience Platform components to support complex customer journeys for provider domain clients
  • Define scalable patterns for integrating Adobe Customer Journey Analytics Adobe Journey Optimiser and Real Time Customer Data Platform with existing provider systems and data platforms
  • Collaborate with business stakeholders to translate provider specific member and patient engagement objectives into actionable experience design and technical solutions
  • Guide cross functional teams on implementing event data collection identity stitching and audience strategies tailored to provider workflows and regulatory constraints
  • Establish governance standards for data models schemas and data quality within Adobe Experience Platform to ensure reliable analytics and activation for provider scenarios
  • Review solution designs for performance security and resiliency ensuring that Adobe Experience Platform implementations meet enterprise grade expectations
  • Coordinate with product owners and architects from adjacent platforms to ensure seamless integration between Adobe Experience Platform and core clinical and administrative systems
  • Provide detailed design specifications and reference implementations that enable engineering teams to build journeys and audiences consistently across markets and lines of business
  • Optimize customer journeys by defining measurement frameworks within Customer Journey Analytics that focus on provider specific outcomes such as engagement adherence and satisfaction
  • Advise teams on implementing real time decisioning and personalisation in Adobe Journey Optimiser and Real Time Customer Data Platform while respecting privacy and compliance requirements
  • Mentor delivery teams on best practices for hybrid work model collaboration documentation and handover to operations for Adobe Experience Platform solutions
  • Partner with security and compliance teams to align data usage consent and retention practices with healthcare and provider regulations across all Adobe Experience Platform components
  • Drive continuous improvement by analysing journey performance insights and recommending architectural enhancements that reduce friction and improve member and patient experiences


Qualifications

  • Describe professional background that includes twelve to sixteen years in digital architecture with significant time spent designing and implementing marketing and customer experience platforms in large enterprises
  • Highlight strong expertise in Adobe Experience Platform with hands on delivery of Customer Journey Analytics Adobe Journey Optimiser and Real Time Customer Data Platform in production environments
  • Emphasise deep understanding of provider domain processes including member journeys care coordination and operational workflows to ensure relevant experience design
  • Demonstrate experience in data architecture event modelling and identity resolution strategies that support accurate measurement and personalisation across channels
  • Show familiarity with privacy regulations data protection practices and governance frameworks relevant to healthcare and provider organizations
  • Indicate experience working in hybrid delivery models coordinating onsite and remote teams and ensuring effective knowledge sharing and documentation
  • Mention exposure to adjacent martech and adtech platforms such as tag management email platforms and customer service tools that integrate with Adobe Experience Platform
  • Note strong communication and stakeholder management abilities to explain complex architectural decisions to technical and non technical partners and to drive alignment on solution direction
  • Reference any background in performance optimisation and troubleshooting of large scale data and journey orchestration platforms ensuring stability and responsiveness under high load

What we offer

  • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
  • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
  • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
  • A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
  • Flexible health and financial benefits to support you and your eligible dependents—from day one.
  • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Your path to Cognizant

Wondering what to expect after you apply? Here’s a peek at our recruitment process—and keep in mind that not all candidates advance through every step and the process may vary depending on your role and location.

Your Application Midnight Blue RGB

Step 1: Application

Find an open role that aligns with your skills and career goals and show us why you’re the person for the job. Consider joining our Talent Community if you don’t find the right opportunity.

Phone Call Midnight Blue RGB

Step 2: Recruiter call

If one of our recruiters sees a fit, they’ll set up a short introductory call to learn more about you and how your experiences and skills align with the role.

Step 3: Interview(s)

If you and our team would like to continue the process, you’ll meet with one of our hiring managers. Some roles may also require technical assessments and/or client interviews.

Step 4: Final decision

Our hiring team will then review each candidates’ potential to succeed in the role. This process may take some time because we want to get it right—but you can count on us to keep you updated.

Benefits that help you thrive and grow

Our teams achieve incredible things when they feel fully supported. That’s why our benefits program is built around the diverse needs of our people—so they can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

Financial wellbeing

We regularly review market data to ensure compensation is competitive and reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, discount programs, etc.

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Physical and mental wellbeing

Physical and mental wellbeing

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

Your Career, Your Way
Your career, your way

Your career, your way

With 90% of our associates building skills through GenAI training, job shadowing, industry certifications and more, you have everything you need to build a full career.

Professionals
Real-world impact

Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

02.2026 Superlearner Debashish
"Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.”
Debashish Mishra SAP MM Developer
Laura Reynaud
"Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be."
Laura Reynaud Lead Counsel
Lucas Hoffman
“I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!”
Lucas Hoffman Consultant
Sujatha’S Journey Main
“When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.”
Sujatha Gopalakrishnan Portfolio Delivery Lead
Paulo Miguel Epili Main
"Nobody here says ‘that’s not my job.’ People just help. That’s the entrepreneurial culture that makes me stay at Cognizant.”
Paulo Miguel Epili Sr. Process Executive

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