QA Test Analyst – Healthcare (PBM)

QA Test Analyst – Healthcare (PBM)

About the role

As a QA Test Analyst – Pharmacy Benefit Management (PBM), you will make an impact by leading end-to-end testing strategies and execution for complex pharmacy benefit platforms, ensuring high-quality releases that support healthcare members and clients. You will be a valued member of the quality engineering team and work collaboratively with product owners, business analysts, and PBM operations stakeholders.

In this role, you will:

• Lead comprehensive test planning by defining scope, objectives, timelines, and entry/exit criteria to ensure successful delivery of high-quality releases
• Coordinate day-to-day test execution across hybrid agile teams, ensuring sprint and release goals are met without compromising quality
• Collaborate with product owners, business analysts, and PBM stakeholders to refine acceptance criteria, clarify business rules, and ensure adequate test coverage
• Monitor and report key quality metrics such as defect density, leakage, test coverage, and execution progress through transparent dashboards
• Drive continuous improvement by standardizing test practices, improving traceability, and identifying automation opportunities for regression scenarios
• Ensure compliance with healthcare regulations and organizational quality standards through proper documentation and audit-ready processes
• Design detailed test cases and prepare test data to validate complex PBM workflows including claims adjudication, formulary logic, and pricing scenarios
• Support distributed teams using effective collaboration tools and structured communication to manage risks, dependencies, and priorities

Work model

We believe flexibility is key to delivering our best work. Based on this role’s business requirements, this position is open to qualified applicants Irving - TX, with Remote work also available. Regardless of your working arrangement, we are committed to supporting a healthy work‑life balance through our wellbeing programs

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• 6+ years of experience in software testing, with strong experience leading testing for enterprise healthcare or PBM platforms
• Hands-on experience in agile methodologies including sprint planning, daily scrums, backlog refinement, and retrospectives
• Advanced proficiency with HP ALM and Salesforce for test management, traceability, execution tracking, and defect lifecycle
• Strong experience with Jira for managing user stories, defects, and workflows in cross-functional teams
• Deep domain expertise in Pharmacy Benefit Management, including claims processing, formulary management, prior authorization, and benefit accumulators
• Experience in test case design and test data preparation for complex integrated systems
• Strong understanding of quality metrics, reporting, and release readiness evaluation
• Excellent communication skills to articulate test strategies, risks, and quality status to diverse stakeholders

These will help you stand out

• Experience validating end-to-end PBM business scenarios such as member onboarding, benefit changes, and claims reversals
• Familiarity with test automation strategies and reusable test data approaches for regression efficiency
• Knowledge of SQL testing and API testing
• Strong understanding of testing processes, execution techniques, and defect management frameworks
• Experience working with distributed teams in a hybrid environment with effective collaboration practices

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply—even if you don’t meet every requirement. Your unique skills and experiences may be exactly what we’re looking for.

Salary and Other Compensation

The annual salary for this position is between $53,477 to $92,500, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

What we offer

• The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents—from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.